Windows 2000 Server will not restart

[stanger1]

I am having problems with my Windows 2000 Server with service pack 3. When I shut down or restart the server, it comes to a black screen with a blinking cursor at the top left hand corner. To get the machine to power down completely, I have to hold the button for 5 seconds to get the machine to power down. Has anyone else had any problems with this? Any help would be greatly appreciated.

 

[CoolClark]

Here's something you can try:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q266169&

 

[GlenJohnson]

The article mentioned safe mode. Can you get there or last known good configuration? Stupid question, is there a disk in the drive? (I've done this, and I did feel stupid.) How long has this been doing this? Does it ever load, or does the screen just stay black? Thanks. Glen A. Johnson
Microsoft Certified Professional
glen@nellsgiftbox.com


"What really happens is trivial in comparison to what could occur."
Robert von Musil (1880-1942); Austrian author.

 

[stanger1]

There is no diskette in the drive when shutting down. I can get to safe mode. When I boot to safe mode and shut down, I do not have the problem. Seems like the server is ready to shut off when I get the black screen with the flashing cursor. When I do a restart, the server will shut down and will hang at a black screen with a flashing cursor. This has been happening for about a week.

 

[GlenJohnson]

Can you remove sp3 after booting to safe mode? A lot of us don't like it. Glen A. Johnson
Microsoft Certified Professional
glen@nellsgiftbox.com


"What really happens is trivial in comparison to what could occur."
Robert von Musil (1880-1942); Austrian author.

 

[stanger1]

Thanks for your help!

 

[GlenJohnson]

I hope that means this worked. Glen A. Johnson
Microsoft Certified Professional
glen@nellsgiftbox.com


"What really happens is trivial in comparison to what could occur."
Robert von Musil (1880-1942); Austrian author.

 

[stanger1]

I found my problem. I had installed a CDRW and found that when I disable the device, the system will restart without any problems.