Windows 2000 Hangs In IE, Explorer, Control Panel.... 3

[detroit]

I've got a bunch of PC's running W2K Pro SP3...

We recently had a virus problem, and now, most of the boxes (W2K servers and W2K Pro) just seem to hang. Go into IE, starts loading the web page, then hangs. Go into Control Panel, get a blank page. Go into Windows Explorer, start navigating through directories, get blank window.....

The fix is to install SP4. Reinstalling SP3 does not work.

Has anyone seen this or can someone shed some light onto this? I hate to just apply SP4 without knowing what caused this.

Thanks

Detroit

 

[chriseubank]

weird... sounds like corrupt activex or something

 

[Philly44]

Without looking to deep into it it soinds like explorer.exe might have been corrupted during your virus problem. SP4 is probably the only fix available that will take care of this problem.

 

[detroit]

Explorer.exe on a corrupted system is the same size, date, and version of a good system.....

How can I check if the activeX would have been corrupted? Is that something that would be in the SP4??

Detroit

 

[chriseubank]

Could be.. it's always good to keep your system up to date.

Frankly, a lot of admins had the philosophy in the past that updating your systems with service packs could cause more harm than good. Well, I'll tell you, if that were the case then why would they release them in the first place? Most sane people keep backups of their system. The way I look at it, update as much as possible. If something breaks, restore your backup!

Granted, not everyone has a spare hard drive kicking around but hey!

BTW: Just because explorer.exe has the same file information, doesn't mean it couldn't be fried.

The only way you're going to know if SP4 is going to fix your problem is by installing it. As far as finding out exactly what file *helps* to fix your problem, (ie: activex control, etc) then you'd have to install each file of the service pack one-by-one (which isn't a good idea, since sometimes more than one file are applied to fix a specific problem).

What virus did you have? It could be something as simple as checking your quarantine (if you have one) for the file(s) which may have been deleted from the antivirus software (presumably system files) and restoring those from a known-good copy, then reinstalling SP3. That might be another way to fix it without installing SP4.

If you ask me, though, if SP4 is supposed to fix the problem, just install it. It's not worth the headache

Good luck!

 

[scottew]

I had what seems like the exact same problem and this little trick was given to me by bcastner.

Create a batch file named IE_fix.cmd and enter the following

regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

The run the batch file and answer the questions. Must be done with admin rights on the machine.

Or you can read about it on this link

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q281679

 

[detroit]

Thanks scottew... that fixed it.

Thanks to all that helped....

Detroit