Win98 Display problems - can't change desktop, et al 1

[capndon]

I just recently downloaded some software to wipe out spam; it didn't work on my computer, so I uninstalled it. When it uninstalled, it took some files with it. Now my desktop can not be changed. Properties does not open. When I start up I get these two messages:

Error Starting Progran
The USERENV.DLL
file is linked to export
NTDLL.DLL:RtlCopySid.

RUNDLL
Error loading powrprof.dll
A device attached to the system
is not functioning.

If anyone can help me with this, I won't have to have a Christmas desktop all year long.

Blessings!

Capndon

 

[electronicsfreak]

Put your system disc in, go to start, then run . Type sfc and hit enter , if it ask where to extract files from type d:win98 or e:win98 , whatever your drive letter is. Give this a shot and then if it still hasnt replaced those, on sfc choose to extract files from the disc instead of checking all and just type those file names one at a time and extract them then move onto the next one. Then restart the computer and let us know if this helps you.

 

[capndon]

I've been told that there is no CD available to get the files from by our "Resident Nerd" (his title for himself), so I'm trying to get outside help.

He did take care of the powrprof.dll message some way. But the other message still comes up at start-up.

 

[electronicsfreak]

Well any windows file that windows uses can be gotten off that disc. If you cant for some odd reason heres you a site. You just have to tell it to extract the file instead of sfc if sfc doesnt replace it for you.

http://www.dll-files.com/dllindex/dll-files.shtml?userenv

 

[capndon]

I guess I just need to get the "missing export NTDLL.DLL:RtiCopySid." file. I checked DLL.com, and they were of no help: they didn't even recognize a file by that name.

Is there another way to get into my desktop display apart from right-clicking on "properties"? Something "backdoor"?

Thanks!

Don

 

[Rick998]

Do you mean this one?

http://www.dll-files.com/dllindex/dll-files.shtml?ntdll

or

http://www.dll-downloads.com/hosts.asp?file=ntdll.zip

You'll need to check they are the right ones for your OS.

Hope this helps...

 

[Rick998]

I forgot to mention... if you can find the Windows 98 CAB files then you can also extract NTDLL.DLL from DRIVER14.CAB.

Hope this helps...

 

[capndon]

Thanks. I tried both to no avail. The file I'm seeking is NTDLL.DLL:RtlCopySid.

I have NTDLL.DLL, that's not a problem. I need the one with the "RtlCopySid." after it.

Still looking...

Blessings!

Capndon

 

[JoeWest]

Did you find a fix for this problem, if so, I would like to know how you fix it. I have the same problem and have search the web to try to find a fix, but sofar no luck.

Joe

 

[capndon]

No help, as yet. I think I'll just wait until my boss brings the company up to the 21st century with a new computer and more up-to-date software. Sorry I can't be of any help to you.

Blessings!

Capndon

 

[capndon]

For the record: I had a Win98SE disk at home. I brought it in, installed it, and now have no problems!! Electronics Freak had it right the first time. I had forgotten about my disk at home.

Blessings!

capndon

PS - To Joe West (and anyone else who encounters this dilemma): this is the only solution available. Microsoft no longer supports Win98, so it doesn't matter where the disk comes from - as long as you have the registration number.