Win 2000 SP4

[freshegg]

Am having a very strange issue whereby my server reboots itself almost everday at random times early morning - from 1:00am to 6am. Have obviously checked event viewer and get the usual 'The previous system shutdown at ////// on 06/10/2005 was unexpected'. A multitude of errors occur after and it is causing problems for our employee's. Problme is defining which errors are important and which ones are irrelevant to this issue. The drives have plenty of space on them and the server is fully patched.
I do get this warning more than any other around this time 'The driver disabled the write cache on device \Device\Harddisk0\DR0.' Is this relevant? Researched this and was told to go to device manager, disk drives and disable write cache - no difference made!

Any ideas

Thanks in advance

 

[minxca]

Hi,

I have the same problem with one of my machine, w2k fully patched. Mine rebooting around 12-01 (AM/PM). There is no error in event viewer. I read on the net usually the power supply but when I run HP tools, I don't find any error.
I'm guessing there is something wrong with Virusscan, because I schedule to update between 12-1 and mostly it reboot by itself if there is no update from EPO.
Pls post it here if you solve yours.

Thanks,

 

[aco636]

Hi there

What about recovery options for services? you can set to Reboot if sewrvice fails. Anything in the event log about services failing, etc.
Regards ACO

 

[minxca]

I unchecked last week because I want to know the error but it still rebotting

 

[freshegg]

sorry - how do i 'do'what you are talking about above - not sure i understand - cheers

 

[freshegg]

anyone got any more ideas on this issue - i'm tearing my hair out!

cheers

 

[paulha]

Morning

This may be less than helpful to you, but it is another avenue to explore

We had something very similar to your problem happening, event logs exactly the same. Luckily one day I was in the server room when the server went down, it had actually bluescreened before it rebooted.

You may want to have a look at your memory.dump files (if any)

Tools at

http://www.microsoft.com/whdc/ddk/debugging/

http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Hope this helps

Paul

 

[grimmy26]

Looks like a disk error or RAM error to me. What hardware are you using. If HP you can look at the survey.txt file and that will give you the stop code. That is if you have the management agents loaded on.
Try replacing that disk. Are you running a RAID 5 solution?

 

[freshegg]

thanks for the info - we just use plain IDE - no raid solution - we are using a hi spec pc rather than a server grade machine which may well be a factor

might be worth actually transferring all this over as I have a spare server lying around somewhere

cheers

 

[minxca]

grimmy, how do you create survey.txt?

 

[grimmy26]

If the server was created using the smartstart disk or Support Pack has been loaded then survey.txt will be there in the c:\compaq\survey directory.
This is only for compaq/HP hardware. Also you can run diags as well if you can afford to have your server down for an extended period of time

 

[minxca]

I only have HP instant toop tool installed.

 

[grimmy26]

download latest support pack from website. What hardware are you using then?

 

[minxca]

I'm using HP LC2000, I think support pack is only for proliant.