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Why do my jobs hang without failure?
- Thread starter FDannels
- Start date
Hey.
Not sure if this will help or not, but i had the same problem a while back. In our case, the problem was with the first server in the backup job. Even though the server appeared in network neighbourhood and you could browse to it, backupexec just wouldn't connect to it. Instead of it telling you there was a problem, it just hung and the only way we could ever get it to cancel the hung backup job was to restart the services. In the end i think we managed to sort it by giving it a different static ip and reinstalling the remote agent. (i only changed the ip as we had recently changed ip ranges and wanted to make sure nothing else may have the same ip.) It may be worth checking your event logs on the server and the clients and also their network settings.
hope this helps
Not sure if this will help or not, but i had the same problem a while back. In our case, the problem was with the first server in the backup job. Even though the server appeared in network neighbourhood and you could browse to it, backupexec just wouldn't connect to it. Instead of it telling you there was a problem, it just hung and the only way we could ever get it to cancel the hung backup job was to restart the services. In the end i think we managed to sort it by giving it a different static ip and reinstalling the remote agent. (i only changed the ip as we had recently changed ip ranges and wanted to make sure nothing else may have the same ip.) It may be worth checking your event logs on the server and the clients and also their network settings.
hope this helps
- Thread starter
- #3
In Active Job tab, right click on the job and select Properties, then go to Job History tab. Does that give any indications of trouble/errors?
Go to the Alerts tab, any alerts there?
Go to My Computer icon, right click, select Manage, expand Event Viewer. Look through the Windows Event logs, are there any indications of errors there for Backup Exec?
-SQLBill
Go to the Alerts tab, any alerts there?
Go to My Computer icon, right click, select Manage, expand Event Viewer. Look through the Windows Event logs, are there any indications of errors there for Backup Exec?
-SQLBill
Something else I just thought of....sometimes Veritas BE loses connection to the tape drive, which can cause the problem you are experiencing.
Go to Devices tab. Is the tape drive online?
Go to My Computer, right click, select Properties, go to Hardware tab. Click on Device Manager. There should be an entry for Tape Devices. Expand that. Is your tape drive there? If not, go to Control Panel>Add/Remove Hardware and run the wizard to find the tape drive.
You might try stopping the BE services, rebooting your tape device and when it's back up, restart the BE Services.
-SQLBill
Go to Devices tab. Is the tape drive online?
Go to My Computer, right click, select Properties, go to Hardware tab. Click on Device Manager. There should be an entry for Tape Devices. Expand that. Is your tape drive there? If not, go to Control Panel>Add/Remove Hardware and run the wizard to find the tape drive.
You might try stopping the BE services, rebooting your tape device and when it's back up, restart the BE Services.
-SQLBill
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