Who's Logged In? and Who's Not

[SwitchWitch]

Thank you all for your earlier replies!

New Question Now.
How can you tell who is logged in and who is not.

I can trac a particular TN and see that it is active, but what if I just want a clean list that shows all agents and their status.

I dont have symposium just a plain old ACDN que with 21 agents.

 

[one234]

Hi,

Do a stat of the ACD Agent TN and it should show you if a agent is logged in or not.

You can write a script so all the TN's are done automaticaly


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[johnpoole]

if you want to post your tn's i'll compile a short script that will stat each of them for you, it can repeat every x minutes and/or save the data to a file...

john poole
bellsouth business
columbia,sc

 

[SwitchWitch]

HEre you go John.... Any help is APPRECIATED
ACID 2526 TN 004 0 04 04
ACID 2659 TN 004 0 06 04
ACID 1116 TN 004 0 14 04
ACID 1321 TN 020 1 05 08
ACID 2597 TN 004 1 07 07
ACID 2499 TN 020 1 04 03
ACID 1117 TN 020 1 07 11
ACID 1111 TN 020 1 05 13
ACID 1300 TN 012 0 06 10
ACID 2540 TN 040 0 14 07
ACID 2530 TN 040 0 14 08
ACID 2191 TN 040 0 01 13
ACID 1112 TN 040 0 01 14
ACID 2528 TN 052 0 11 07
ACID 1115 TN 052 1 06 15
ACID 1119 TN 052 1 09 01
ACID 1118 TN 052 0 11 09
ACID 1458 TN 020 1 04 13
ACID 2488 TN 052 1 05 07
ACID 2040 TN 052 1 05 03
ACID 2042 TN 052 1 05 05
ACID 1113 TN 020 1 07 13
ACID 1195 TN 052 1 06 11
ACID 1132 TN 040 0 14 02

 

[johnpoole]

easy script, do you want to to cycle on a delay (1 sec to 5 years) or just run once when you run it, i can add a save to file if you want it documented... i'll post the script wed when i get back to work, i don't have procomm on this pc, and i'm to lazy to get my laptop..

john poole
bellsouth business
columbia,sc

 

[SwitchWitch]

WOW!

I'd like it to cycle through each agent every 3 mins.
a save to file would be great.

Thanks for your help!

I always feel like the Receiver here and never the Giver.
One day I'd like to help someone as much as you guys have helped me.

THANKS

 

[johnpoole]

here's the script file, you'll have a new capture file every 3 minutes and it will cycle



proc main
transmit "****^M"
PAUSE 1
transmit "ld 80^M"
waitfor "."
transmit "trac 0 2659^M"
waitfor "."
transmit "trac 0 2526^M"
waitfor "."
transmit "trac 0 1116^M"
waitfor "."
transmit "trac 0 1321^M"
waitfor "."
transmit "trac 0 2597^M"
waitfor "."
transmit "trac 0 1117^M"
waitfor "."
transmit "trac 0 1111^M"
waitfor "."
transmit "trac 0 1300^M"
waitfor "."
transmit "trac 0 2540^M"
waitfor "."
transmit "trac 0 2530^M"
waitfor "."
transmit "trac 0 2191^M"
waitfor "."
transmit "trac 0 1112^M"
waitfor "."
transmit "trac 0 2628^M"
waitfor "."
transmit "trac 0 1115^M"
waitfor "."
transmit "trac 0 1119^M"
waitfor "."
transmit "trac 0 1118^M"
waitfor "."
transmit "trac 0 1458^M"
waitfor "."
transmit "trac 0 2488^M"
waitfor "."
transmit "trac 0 2040^M"
waitfor "."
transmit "trac 0 2042^M"
waitfor "."
transmit "trac 0 1113^M"
waitfor "."
transmit "trac 0 1195^M"
waitfor "."
transmit "trac 0 1132^M"

ENDPROC


john poole
bellsouth business
columbia,sc

 

[I2007]

How is this script capturing and how is it cycling??

 

[johnpoole]

your right i pasted it before i was finished


proc main
capture on
loop:
transmit "****^M"
PAUSE 1
transmit "ld 80^M"
waitfor "."
transmit "trac 0 2659^M"
waitfor "."
transmit "trac 0 2526^M"
waitfor "."
transmit "trac 0 1116^M"
waitfor "."
transmit "trac 0 1321^M"
waitfor "."
transmit "trac 0 2597^M"
waitfor "."
transmit "trac 0 1117^M"
waitfor "."
transmit "trac 0 1111^M"
waitfor "."
transmit "trac 0 1300^M"
waitfor "."
transmit "trac 0 2540^M"
waitfor "."
transmit "trac 0 2530^M"
waitfor "."
transmit "trac 0 2191^M"
waitfor "."
transmit "trac 0 1112^M"
waitfor "."
transmit "trac 0 2628^M"
waitfor "."
transmit "trac 0 1115^M"
waitfor "."
transmit "trac 0 1119^M"
waitfor "."
transmit "trac 0 1118^M"
waitfor "."
transmit "trac 0 1458^M"
waitfor "."
transmit "trac 0 2488^M"
waitfor "."
transmit "trac 0 2040^M"
waitfor "."
transmit "trac 0 2042^M"
waitfor "."
transmit "trac 0 1113^M"
waitfor "."
transmit "trac 0 1195^M"
waitfor "."
transmit "trac 0 1132^M"
pause 180
goto loop

ENDPROC


john poole
bellsouth business
columbia,sc

 

[I2007]

doesn't loop genrate cpu usages higher than whats good for the machine...?

 

[johnpoole]

no i run looped scripts for hours, i have used a single script to add 10K steering codes without a problem.. my 81 is very high traffic and have seen no down side to scripts. i recently changed over 2000 stations on a script when i was rebuilding ncos.. even during peak traffic, had no side effects.. had an sc tell me one time the scripts were to fast and the switch couldn't remember changes that fast..

john poole
bellsouth business
columbia,sc

 

[sandyml]

Oh, john, that's rich! And did you keep a straight face? heeheeheehee

 

[johnpoole]

just barely

john poole
bellsouth business
columbia,sc

 

[maripaq]

My question is for John, where do you run this script, in Procomm?

Thanks

 

[johnpoole]

yes, if your in the term mode do an alt a, new, then paste and do a save as, the exten must be .was, then you can either put the script on a meta key or use the drop down menu in the tool bar

john poole
bellsouth business
columbia,sc