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PC Check PC Diagnostic Software / PC Diagnostics
Computer Diagnostic Software
This lot is for free, except for the time taken to read and try it.
Will it Start and run correctly in Safe Mode. Can you check out how it runs if you login as any other user in Normal Mode?
If it is a profile problem then this may help.
811151 - How to Copy User Data to a New User Profile
To get further information about the error look in your Event viewer.
Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.
Any errors logged in the Event Viewer can be expanded by double clicking on the error line.
Take any event error I.D. Number and Source and search for it on this site
Also check any "Information" line that mentions "savedump" and you should find reference to "recovered from a bug check". This is the Stop Error that caused your problem.
You can also turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.
Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.
If the error occurred after installing a device driver or application, try using Safe Mode and removing the driver or program.
To check your RAM.
To check your Hard Drive.
Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.
The drive manufacturer will have free diagnostic software to check your drive for problems.
You can also load the Recovery Console and run ChkDsk /r to check for problems.
HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)
To check your drivers.
HOW TO: Verify Unsigned Device Drivers in Windows XP
To check conflicting software.
310353 - How to Perform a Clean Boot in Windows XP
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Removing adware & spyware
faq608-4650
Will check your computer for spyware and adware.
See if you have any services that are flagging as "Starting" but not actually running.
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Windows.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)