What kind of test can I do to detect fails in the PBX 1

[telular]

Hi all,

I have an S8500 Avaya Media Server.
If I display errors or alarms, I can't see something wrong or abnormal, just the common errors related to disconnected phones or things like that.

Yesterday I lost all the telephony services, I lost the communication, the telephones hadn't signal, the lines were dead.

The telephony was restored about 60 seconds after.
After that I detected a Medpro alarmed, I went to the site to see the board physically and the alarm indicated FAN or Power fail. I busied out the board so the alarm was cleared.

It is the second time that occurs something like that. The first time, the LAN switch was restarted ( I don't know way but it was the cause of mi outage) I lost the LAN communication, so I lost all the telephone services.

The second time (yesterday), the switch logs detect that some ports were restarted.

The ports restarted were the C-LAN Port, 3 Medpro ports and
the VAL board port. I don't know if the issue is with the switch or if is something wrong with my pbx.

The switch model is: DELL Power Connect 3524.

What kind of test can I do to know if my PBX has a fail?
I’ll change the switch but I’m afraid the problem could be in my PBX

 

[mikeydidit]

You can go into alarms and display resolved alarms. This will show you where the problems are.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[telular]

Thank you Mike, Do You know if I can see resolved alarms in shell?

 

[mikeydidit]

almdisplay
Displays the list of outstanding Server Alarms. 

 
 Usage: almdisplay [-v] | [-?]
                 no argument: display Server Alarms
                 -v: verbose mode, displays Server Alarms,
                         including the description found in
                         the original alarm stringThis command also supports the following options: 

 
 almdisplay -serv [-v]   (display server alarms)
 almdisplay -def  [-v]   (display CM alarms)
 almdisplay -chia [-v]   (display Messaging alarms)
 almdisplay -sec  [-v]   (display security violations)
 almdisplay -res  [-v]   (display resolved alarms)

Taken from this site.

http://jaymzworld.com/wiki/Communication_Manager_Shell_Commands

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[telular]

Thank you again

 

[mikeydidit]

No problem. Glad I could help.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594