Sorry for this probably "basic" question, saw a configuration that was setup for an office on an 11C at an office and wondering if I can setup something similar on my BCM system. So I figured I would ask the question here...
All staff have DID's that appear on their M3904 phones, but they also have other DN's that appear as DIDs (although they aren't).
For example:
2200
2300
2400
Intercom
Main calls would come into 2400, and then other calls would roll over to 2300 and then 2200.
Are these just Phantom DN's assigned to the users phone with appearance & ring set? Or a completely different setup native to M1 systems and not BCM/Norstar?
Sorry again if this is a real basic setup! Thanks
All staff have DID's that appear on their M3904 phones, but they also have other DN's that appear as DIDs (although they aren't).
For example:
2200
2300
2400
Intercom
Main calls would come into 2400, and then other calls would roll over to 2300 and then 2200.
Are these just Phantom DN's assigned to the users phone with appearance & ring set? Or a completely different setup native to M1 systems and not BCM/Norstar?
Sorry again if this is a real basic setup! Thanks