What Is Cover Message Retrieval Used For?

[avayaswitchwitch]

Never used it anywhere and one of my users happened to ask me! Can't figure out what it is supposed to do?

Thanks.

 

[GroundRatt]

Coverage Message Retrieval (display
button): places a covering station into the
message retrieval mode for the purposes
of retrieving messages for the group.

This is out of Administrator’s Guide for
Avaya MultiVantage™ Software

Steve

 

[avayaswitchwitch]

For Audix or for Coverage Path?

 

[definityandcmuk]

for Leave Word Calling or audix MWI

 

[orypecos]

Leave word calling was a feature invented by AT&t before there was voice mail available universally. It was a method where a caller could call someone, and if they didn't answer, they could indicate that they had called. If you are using mode code intergration with your voice mail, then it uses LWC to turn on the lights, but otherwise remove the codes in the PBX so people don't accidently use them and cause U headaches.

Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.