Weird polling issues.

[Kutter]

Upon booting a customers machine everything works absolutely fine. However she has a dial up connection that when clicked on (or attemted to be reached through start bar/connect to) the machine hangs for about 3 minutes but after that period the machine connects and continues as if nothing has happened.

I read another post here that said Norton System Works can cause 'polling/dchp' problems... Could this be it?

She doesn't have a network, so I have disabled the network connection (on board LAN), yet still the problem persists.

Any help would be greatfully received,

Thx in advance,

Kutter.

 

[linney]

Can you use the procedure mentioned here to eliminate or confirm Norton as the cause?

http://service1.symantec.com/SUPPOR...ws 98/Me/2000/XP&src=sg&pcode=nis&svy=&csm=no

I suppose it wouldn't hurt to make sure the machine was clean of malware too.

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Microsoft (GIANT Antispyware) Beta available
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Try the free version of "Ewido"

http://www.ewido.net/en

The Winsock fix mentioned here might be worth a consideration also.

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