Website - URL Cannot be Found (Sometimes)

[bloise]

Hello,

We deployed a coldfusion app a couple of years ago. We have this problem from time to time where the customer types in the url in the browser and it cannot find the site.

I was up at Grand Teton National Park at a customer site and for a couple of days we could not access the site.
Then came in one morning and we could. The next day we could not.

Does anyone have any clues what is going on and how can we alleviate this problem.

Thanks,
Mike

 

[TruthInSatire]

one day he did or did not use www. the next day he did the opposite. if you're website isn't set up to handle both ways one may not be found.

http://www.yoursite.com

http://yoursite.com

depending on your webserver one may not be handled.



We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true.

 

[bloise]

Thanks for the reply. At the office I tried both,

http://www.mike.net

mike.net

So the web server does appear to handle both...

Mike

 

[TruthInSatire]

http:// vs https://
that can cause problems some times also

how often does it happen?
it could be something deeper also such as a dns server down or the webserver down.

We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true.

 

[bloise]

When I was up there last week, it was pretty consistent. We do a lot of remote sites (Western US). We have had it happen before at different locations but it seems to resolve itself after an hour or two.

With that said, up at the site in the Grand Tetons it is
pretty consistent.

The IT guy there said that there IP provider maybe need to refresh the DNS server.

Thanks for your interest,
Mike

 

[TruthInSatire]

could be a bad router, IIS (or your webserver) may be configured wrong, the bandwidth could be over used causing a simple timeout. there could be a lot of reasons for that problem.

We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true.