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Web Access to my mailbox? 2
- Thread starter 84Mike
- Start date
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2
- #2
aam name or IP then:10100 for the port but it has to be allowed in the COS
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #3
you must be using chrome ?
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #5
Well, yes and no. I used Chrome at first, and noticed it kept popping up a message about "your session has expired". So, I tried with IE. I don't get the expired message, but it does say 'Disconnected' in the upper right corner. Every minute or so, it says 'Trying to connect...' in the upper right, but never refreshes and shows new messages. However, when I hit refresh with IE, it seems to work correctly, and not ask for as login.
Should I have to manually refresh, or should there be some automatic indication of new messages? Not sure how it is supposed to work.
Thanks for your input, Ken.
Should I have to manually refresh, or should there be some automatic indication of new messages? Not sure how it is supposed to work.
Thanks for your input, Ken.
AAM6.3
User unable to log into Aura Messaging's Messaging Web Access using Google Chrome as the browser.
When attempting to log into Messaging Web Access (MWA) with Google Chrome user gets pop-up "Sorry, your session has expired. To continue your work, please, re-login.
If they click Re-login, it just returns to this pop-up window. If they click Log Out, they go back to the Login screen, but once they put in their mailbox number and password, they get the same "Sorry, your session has expired" message instantly. They are all on Chrome 36.0.1985.125 m (the latest version).upgraded to AAM6.3.1 on 7/18/14. One user (63132) can login to MWA using Chrome. All others get an error "Sorry, your session has expired" and cannot log in.Any attempt to log in to from Chrome gets the error, except for one userMWA is new in AAM6.3.1, so did not have it previously
Problem Clarification
When using to access Messaging Web Access user gets error.
Cause
Need to use FQDN, instead of Solution
Use FQDN in URL
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
User unable to log into Aura Messaging's Messaging Web Access using Google Chrome as the browser.
When attempting to log into Messaging Web Access (MWA) with Google Chrome user gets pop-up "Sorry, your session has expired. To continue your work, please, re-login.
If they click Re-login, it just returns to this pop-up window. If they click Log Out, they go back to the Login screen, but once they put in their mailbox number and password, they get the same "Sorry, your session has expired" message instantly. They are all on Chrome 36.0.1985.125 m (the latest version).upgraded to AAM6.3.1 on 7/18/14. One user (63132) can login to MWA using Chrome. All others get an error "Sorry, your session has expired" and cannot log in.Any attempt to log in to from Chrome gets the error, except for one userMWA is new in AAM6.3.1, so did not have it previously
Problem Clarification
When using to access Messaging Web Access user gets error.
Cause
Need to use FQDN, instead of Solution
Use FQDN in URL
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #7
I was using the IP address...
I will try using the FQDN. I suspect it will not change anything, though.
I will try using the FQDN. I suspect it will not change anything, though.
- Thread starter
- #8
post the error you get
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #10
this is a new one for me
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
And your sure the COS is set to allow this user web access ? And you never get to see the messages ?
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Thread starter
- #13
I do see the messages(in IE, not Chrome). It just doesn't automatically refresh. This may be normal behavior, I'm not sure. The top right of the screen goes from 'Disconnected' to 'Trying to connect...' about every minute (in IE). Never refreshes, have to do manual refresh. Like I said, this may be normal.
I just installed an AAM 6.3 system with 2 App and 2 Storage servers. I run into the same issue. In Chrome, when I run the Developers Tools (CTRL+SHIFT+I) I get a 400 response, and a Security Error "Make sure server is running and Flash socket policy file is correctly placed". The version of Flash looks good, and I think the policy file is OK. Note, I an not using DNS at this time, as this is in a lab. But, I do have the hosts files setup.
Any chance Ken or Mike have resolved this?
Any chance Ken or Mike have resolved this?
Is the PC you are using a member of the network or a work group?
I have looked at a few of ours and it will give an error if it is not a member of the domain but this sounds like a firewall issue
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
I have looked at a few of ours and it will give an error if it is not a member of the domain but this sounds like a firewall issue
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Status