1. Hot-Pluggable everything. (modules, cards, etc..)
2. NO reboot needed for ANY programming changes, EVER.
3. Give digital 5420 /Eu24 receptionist a bigger dss option. 4424 w/4450 is a downgrade, and softconsole is just not a wanted option for some customers.
4. Make serial numbers viewable for all equipment through SS.
5. Make a 55xx digital phone series, use color displays, have more soft buttons available, not a bunch of arrow keys for screens, make them look sweet, full-duplex speakerphone, ringtones, customizable screen savers, etc...
6. Free rackmountable toaster and coffee maker.
7. Enhance Visual Voice for mutiple greetings.
8. Have personal speed dials follow the users, not stay in the flash storage of the phone.
9. Give CCC users a free upgrade to whatever NEW product you're coming out with to replace it.
10. Make an available Survivable gateway for remote offices that use IP phones, that will support a line for 911 access. (Multiech did this for merlin magix 4xx digital phone users.)