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W2k3, cannot access firewall using IP and IE

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visionthing

Technical User
Oct 16, 2003
86
US
Hello,

I have a new W2K3 server w/AD setup on it. I have a external firewall that the server is hardwired to. When I put the IP address of the firewall into the URL of IE, it will give me the "page cannot be displayed" msg. I can ping the firewall and get replies, but just cannot get to the firewall GUI by IP address. If I plug into a different switch that goes to another "live" firewall, I can go wherever via IP or domain name. I know I'm missing something here, maybe in some policy, but I need your help please.

Thanks
 
Have you attempted to replicate the "switch into the firewall" scenario (plug a switch into the "bad" firewall and server into the switch)? What differences is there with that particular firewall setup then the one that works? Has this setup (the "bad" firewall) worked with another PC/server?
 
Do you have another computer such as a laptop that you can try connecting to this firewall and see if you're able to access the Internet? If you can't, then it's not your server but something in the firewall that needs to be configured, perhaps port 80 needs to be open.

What brand of firewall do you have? When you said hardwired, are you referring to USB or COM1/2 connection to it or just an ethernet cable? If this firewall has a USB connection in the back, you may want to use a USB cable and connect to this firewall and do your configuration that way if you can't access using the ethernet cable. However, since you're able to ping the firewall but just can't use the URL to access it's GUI interface, you may try telnet to the firewall using its IP address.
 
Thanks much for everyone pointing me in the right direction. You all were spot on in directing me to the firewall (sonicwall). Turns out that at some point someone (me??) set the management GUI via a web browser to direct it to port 8080 instead of the default port 80. Stupid me!! However, thanks for your clear headed thinking :)
 
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