W2k srv Backup issues....

[Sparent]

I am trying to perform a backup with the "onborad" w2k srv backup utility but w2k srv backed only the folders and none of the critical documents that were stored in the not-so-critical folders! The total weight of the folder to be backed up is 78MB but when the backup job end the same folder weights only 273KB!! We run w2k server with Service Pach 4 installed.

What gives?

It's probably an overlooked detail that still escapes me, you help will be greatly apreciated.

Simon

 

[swabs]

what specifically were you attempting to back up?

 

[Sparent]

The documents that fail to appear are the standard variety .doc, .txt, .htm, .jpg, .xls, .pdf, .gif, .bmp, .zip, et caetera...

They are every day typical documents that are critical to our operations.

Now, why is only the folders backed up but not the documents contained within?

Hope it helps you better understand,

Simon

 

[jaksen112]

check the logs, see whats going on ..

they will be in the profile directory of the user who created the job - turn off hidden files/folders.

docs and settings/user/local setting/application data/microsoft/windowsnt/nt backup (backupxx.txt)

01110000

 

[Sparent]

The documents are in plain view, not hidden at all.

Simon

 

[karmic]

Couple of things... Are users logging off at night? any chance of these files being left open?

Also what kind of backup are you doing? full every night or incremental? If you are running an incremental backup then only files that are modified are going to be backed up.
If you have enuf tape room, try setting the backup for a full file backup every night.

Are you by chance doing a crash recovery at the same time?

~ K.I.S.S - Don't make it any more complex than it has to be ~

 

[jaksen112]

"The documents are in plain view, not hidden at all."

yes, but the folder containing the log files from these backups is hidden, so you will need to turn off hidden files to access it.

find the logs and you will find your problem.

01110000

 

[Sparent]

Open files:

If only a few files were missing on the backup i'd look at the possibility f open files but in this case, ALL documents aside from the folders they are in are AWOL!

Hidden folders and files:

No, the whole architecture is visible, no file or folder is hidden.

Simon

 

[Sparent]

The log file says:

Backup started on.......
Backup completed on........
Directories: 170
Files: 0

Doh!

Simon

 

[jaksen112]

does the user running the backup have full permission to the dir/files?

01110000

 

[karmic]

You might want to start reading...

http://www.microsoft.com/technet/tr...ows2000serv/reskit/serverop/part3/sopch12.asp

~ K.I.S.S - Don't make it any more complex than it has to be ~

 

[Sparent]

The user is the local admin on the specific machine. He is not however a domain admin on the machine. I assume he has full permission, i will make sure he does.

Thank you for the link, i will look it over,

Simon

 

[Sparent]

fyi,

Yes, the local admin has "full control". And no, the machine is not part of a domain, it is usually located in a DMZ, being a web server.


Simon

 

[Sparent]

Still no change, can't find anything remotely connected to this specific problem.

Simon

 

[jaksen112]

give some more info, details. what servers running backup etc, to where ...

01110000

 

[Sparent]

The server is w2k srv sp4. This is a web server that is usually located in a DMZ. We are trying to backup a variety of common file types from .jpg to .doc, .txt, .zip, .htm etc... the usual really

Unfortunately, only the folders are copied but none of the documents contained within.

If you what more info, be specific...

Thanks all

Simon

 

[Sparent]

I am still down on my luck with this problem. I am still browin', serchin', lookin' for an apropriate answer to this simple enough glitch.

Any help is always apreciated,

Simon

 

[swabs]

couple of questions,

Have you tried creating a new instance of the same job?
Or have you tried backing up a different set of data and verifying that it works. See if you can determine whether it is the data itself or your ability to back anything up on that machine. Narrow down the variables.

 

[Sparent]

It may very well be the data 'cause other similar Windows backup jobs work fine. Now, we haven't been able to narrow down the symptoms to an ultra precise area of potential problem. We have tried creating a second instance of the same job with the same results!

We'll keep trying and post any positive results here when they happen. I am keeping the faith!

Simon

 

[Sparent]

The problem may reside with the REMOTE scheduling of backup jobs. Needs more testing.

Simon