I had a working calling card connection with "wait for voice prompt" in several places per my card requirements last summer (W2K), now it doesn't work. I have since installed W2K sp1...but cannot find anything saying there is a problem with this SP. I also had a "wait for 8 seconds" in one place, but when I try dialing it runs right through each set of numbers (access#, acct#, PIN, destination#) with no pauses at all. I tried 2 different calling cards on 2 different laptops, none worked.