VPN and Avaya One X communicator

[telecomuser]

ok Telecom GURU's This is the best place to get answers...


Here is my issue:


When I vpn to the network, launch One X, then check my voic3eail or have to put in conference bridge the digits are sending twice.


why is it sending twice? This only happens on a VPN. When I'm on network one x is fine...



here is a list trace:

list trace previous Page 1

LIST TRACE

time data

15:33:02 G711MU ssff ps:20
rgn:1 [10.33.158.246]:2048
rgn:1 [10.33.137.6]:2142
15:33:04 call-forwarding
15:33:04 term hunt-group 99 cid 0x72b
15:33:04 call-forwarding #9989000
15:33:04 term trunk-group 99 cid 0x72b
15:33:04 call-forwarding #9989000
15:33:04 route-pattern 99 preference 1 location 1/ALL cid 0x72b
15:33:04 seize trunk-group 99 member 14 cid 0x72b
15:33:04 Calling Number & Name NO-CPNumber NO-CPName
15:33:04 Setup digits 89000
15:33:04 Calling Number & Name 13584 NO-CPName
15:33:04 Proceed trunk-group 99 member 14 cid 0x72b
15:33:04 Alert trunk-group 99 member 14 cid 0x72b

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list trace previous Page 2

LIST TRACE

time data
15:33:04 active trunk-group 99 member 14 cid 0x72b
15:33:04 G711MU ssff ps:20
rgn:99 [10.33.137.11]:5814
rgn:1 [10.33.137.6]:2174
15:33:04 xoip options: fax:T38 modemT tty:US uid:0x50025
xoip ip: [10.33.137.6]:2174
15:33:09 digit 1 originated by station 13584 cid 0x72b
15:33:09 digit 1 sent to trunk-group 99 member 14 cid 0x72b
15:33:10 digit 2 originated by station 13584 cid 0x72b
15:33:10 digit 2 sent to trunk-group 99 member 14 cid 0x72b
15:33:10 digit 1 originated by station 13584 cid 0x72b
15:33:10 digit 1 sent to trunk-group 99 member 14 cid 0x72b
15:33:11 digit 2 originated by station 13584 cid 0x72b
15:33:11 digit 2 sent to trunk-group 99 member 14 cid 0x72b
15:33:12 digit # originated by station 13584 cid 0x72b
15:33:12 digit # sent to trunk-group 99 member 14 cid 0x72b

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list trace previous

LIST TRACE

time data
15:33:12 digit # originated by station 13584 cid 0x72b
15:33:12 digit # sent to trunk-group 99 member 14 cid 0x72b
VOIP data from: [10.33.137.6]:2174
15:33:13 Jitter:8 0 0 0 0 0 0 0 0 0: Buff:25 WC:16 Avg:8
15:33:13 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [10.33.137.6]:2142
15:33:14 Jitter:29 0 0 0 0 0 0 0 0 0: Buff:113 WC:85 Avg:29
15:33:14 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
15:33:14 idle station 13584 cid 0x72b
15:33:25 TRACE COMPLETE station 13584 cid 0x0