Voicemail Timestamp is wrong in VMPRO.

[dahimho]

Hi All,

First time poster, long time reader here in this forum. I did a search and couldn't find anything helpful, so I'm posting this now.

We have a remote office (RO) that's running an IP500. We have centralized VM setup on a server here at our home office (HO). This remote office is 2 hours ahead of our home office.

Whenever a user at the RO gets a voicemail, the timestamp incorrectly says Pacific Time instead of Central Time. How can I fix this?

I've tried the following:
1) Changed the offset time to 02:00
2) Enabled/Disabled the time server option. When enabled, I set the IP to the RO domain controller.
3)Checked in system monitor to ensure the system time on the IP500 at the RO is correct.

Any suggestions would be appreciated.

Thanks again!

 

[intrigrant]

The timestamp is taken from the VM server and not from the IP Office, so changing the system time on the IP Office does not help.
There is no solution for this.

 

[dahimho]

Well that sucks.

 

[AVAYAPro]

Guess you'll just have to migrate to CM and Intuity...

 

[amriddle01]

Or wait for R6 and distributed voicemail

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[AVAYAPro]

Haven't gotten around to reading about R6 yet. Got a link?

 

[amriddle01]

The good old KB has R6 info aplenty:

http://marketingtools.avaya.com/kno...escription/whats_new_in_ip_office_release.htm

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[AVAYAPro]

I become nauseous from reading that font every once in a while. Feels like I spend half my time on good old KB.

 

[amriddle01]

I know what you mean, that's why I linked to the summary page

ACS - IP Office Implement

"What the Crocodile Hat....was that?