Voicemail problems after rls5 to rls7 upgrade

[HUGWideBoy]

Upgraded our 81 from rls 5 to rls 7 this weekend and have now encountered a rather strange problem.

We have a DPNSS link to our carrier to allow several remote users to use our central voicemail system. (Call pilot 5)

Since the upgrade the remote users voicemail has stopped working, when you ring their extn's it forwards to the voicemail system but it's as if you've rung the VM access number. "please enter your mailbox number and press the # key"

It's almost as if the original dialled digits aren't being sent, so I did a trace and that appear to show the correct info

DPI R 18 1 0 ISRM-C 10 *4#*37F*23195#3611
DPO R 18 1 5 NAM *1#*50*3611#
DPI R 18 31 1 NIM *51*4#
DPI R 18 31 1 NAM *4*4#
DPI R 18 31 5 CCM *4*4#
DPO R 18 1 5 CCM *1#*50*3611#
DPI R 18 1 5 CRM 30
DPO R 18 1 0 CIM 30
DPI R 18 1 0 ISRM-C 10 *4#*37F*23195#3611
DPO R 18 1 5 NAM *1#*50*3611#
DPO R 18 1 5 CCM *1#*50*3611#
DPI R 18 1 5 CRM 30
DPO R 18 1 0 CIM 30
DPI R 18 1 0 ISRM-C 10 *4#*37F*23195#34110
DPO R 18 1 5 NAM *1#*50*34110#
DPO R 18 1 5 CCM *1#*50*34110#

23195 is the extn number
3611 is a acd queue that ncfw to 34110
34110 is the CP cdn

If I forward 23195 to either 3611 or 34110 I get the same result. "enter mailbox number"

attached is the route data, tn data, ftr data, net data and fr data.


TYPE RDB
CUST 00
ROUT 120
DES FEATURENET
TKTP IDA
NPID_TBL_NUM 0
SIGL DPN
CNVT NO
RCLS EXT
VTRK NO
DTRK NO
INAC NO
SPN NO
DSEL VOD
CNDP UKWN
AUTO NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD XXX
TARG 01 02
CLEN 1
BILN NO
INST
TIMR EOD 13952
RMA 19968
SRM 32640
RAS 13952
NRAG 30
VSS 0
VGD 6
DRNG YES
NDRI 00
CDR YES
INC YES
LAST YES
TTA YES
ABAN YES
CDRB NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD NO
NDP EXC 0
NATL YES
CFWR NO
IDOP NO
VRAT NO
MUS YES
MRT 50
PANS YES
RACD NO
FRL 0 0
FRL 1 1
FRL 2 2
FRL 3 3
FRL 4 4
FRL 5 5
FRL 6 6
FRL 7 7
OHQ NO
TTBL 0
ACNI NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
CTBL 0
AACR YES
ASID 16
SFNB
USFB
CALB 7 8



DES FEATURENET
TN 018 01
TYPE RDC
CUST 0
NCOS 7
RTMB 120 1
PRIO YLP
NITE
TGAR 0
SIGL DPN
AST NO
IAPG 0
CLS UNR CND ECD WTA APN THFD SPCD
DDSL 18
AACR NO
DATE NO DATE






TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX
AC2 LOC
FNP YES
ISDN YES
VPNI 0
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 20
PCMC 15
SATD 1
OCLI NO
MSCO_DP PRV
TIDM NO
DASC
ROPT RAX
DITI YES
TRNX NO
EXTT NO
FTOP FRES
APAD 0 0
VNR NO
NIT 8
NAS_ATCL NO
NAS_ACTV NO
FOPT 0
CNDN
CNAT
CNIP YES
DMWM NO
MWNS YES
MFID N
NOTI
MSSC N
PRMT
1
CANC
MSSC N
PRMT
0
CNTC
NATC
INTC



TYPE FTR_DATA
CUST 00
TBL
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT ABDD AHA EBIN BIXA BLA BOHA CHDD CFF CFRA
COX CPA CTA DBA DNCA DNX DSX DRE
DSTD FACD HTU HVD XBL IC1 IDP XLF
IHA XTG FKA LOD LRA MCI MCTD CUI
MWUD NCA PCMD PSD PVCA RECA REA RNA
RTR RTD ROX SDDE SIAD SLD SYA
THPD TTAA VOBD CWRD HLPD HRLD
CXOD BWTD GPAD MKRA
DGRP 10
IRNG YES
PKND 2
DNDL NO
SPRE XXX
PREO 0
BPSS NO
SRCD 0000
EEST YES
DTMF YES
EESD NO
TTBL 0
MUS NO
HCC NO
ALDN
RECD NO
PORT 0
TFDR NO
RPA NO
MCDC NO
NAUT NO
IDEF NO
MTAR NO
LEND NO
MSCD NO
CONF_DSP
CNFFIELD NO
CNF_NAME CONF
INTFIELD NO
INT_NAME I
EXTFIELD NO
EXT_NAME E
BSFE NO
ASPCT 010
FXS NO
DFLT_LANG ENG
STS_MSG
MSG01 Please leave message
MSG02 Back to work
MSG03 In a meeting
MSG04 On a conference call
MSG05 At lunch
MSG06 Busy call
MSG07 Out of the office today
MSG08 On a business trip
MSG09 Project deadline today
MSG10 Will reply after
VO_ALO NO
PCA OFF
TPDN
BFS_CFW YES
VO_CUR_ZONE_ZDM NO
VO_CUR_ZONE_TD NO
ZBD NO
DSAR_ALLOWED NO


TYPE FCR_DATA
CUST 00
NFCR YES
MAXT 20
OCB1 255
OCB2 255
OCB3 255
IDCA YES
DCMX 20

REQ: