Voicemail Pro menu selection and extensions starting with same digit 1

[vaniello]

Is it possible to define an auto-attendant menu in Voicemail Pro that has both a menu selection of a single digit and four digit extensions starting with the same digit? For example, a menu selection of "2" coexisting with extensions in the 2XXX range. If so, can anyone shed any light on how to do this?

We are running Voicemail Pro 9.0.2.0.

Thanks.

V/

 

[Westi]

yes

send the 2 option to a newly created menu with the options of ?? (for 3 digit extensions or ??? for 4 digit) and a timeout option with 3 seconds delay
Send the ?? to a transfer of 2$KEY (beware the leading 2) and send the timeout to the original target

Joe W.

FHandw, ACSS (SME), expired ACIS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Gunnaro]

Better not hessitate on the dialling then
And tou need to think about non-exsisting extn numbers as well.

Kind regards

Gunnar
______________________________________
Mille viae ducunt homines per saecula Romam

 

[vaniello]

Westi- Thanks your suggestion works great.