Voicemail greeting 1

[RGarcia87]

How do I setup a voicemail box to just activate a greeting, then hangup. We are wanting to point a toll free number to a recording without an option to leave a voicemail.

 

[Phoneman2]

Look at the COS (class of Service) of the voice mail box and make it a Bullentin Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[carriehj]

What type of voicemail are you using?

Another option (especially helpful if you need to capture measurements) is to point the 800# to a VDN pointing to a vector with a step "disconnect after announcement ####".

 

[FoneFun]

On an Intuity Audix, you can set your voice mail types to Call Answer, Autoattendant or Bullentin on page 2. It should be similar on a Definity Audix. I have the Intuity and have done this, but it does not seem to disconnect.

Ideally, if you have announcement boards, you can do the VDN/Vector with the disconect announcement, but if you are like me, you are running short on announcement space, so you want to use the audix box as a substitute. Be careful that you do not run out of Audix ports.