Voice menu not picking up 1

[xizziz]

I have not done this in awhile so I am thinking I may have missed a step.

I created a voice menu - user has recorded prompts greeting and the voice menu is complete #1 transfers to another ext, etc.

The voice menu is titled Cardio_4051.

I have created SDN 4051 and selected Cardio_4051 as the app name.

Ext 4051 is an extension on a phone (key 4) which hunts to voicemail -

When calling - the voice menu does not work

 

[pronei]

If 4051 has to be an extension with an appearance, you'll need to create an analog extension and marp to analog, hunt and fdn to call pilot CDN.

If 4051 doesn't need to be an extension on a phone, delete ext, rebuild as phantom with DCFW to call pilot CDN.

http://www.linkedin.com/in/neil74/

 

[xizziz]

This is the programming I have on the phone which has the extension 4051:

DES 3904
TN 036 0 08 14
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 4127
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 23
SCI 0
SSU 0000
LNRS 16
XLST
SCPW
CLS UNR FBA WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
EFD 4127
HUNT 4127
EHT 4127
LHK 1
LPK 1
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2140 1 MARP
CPND
NAME CP REHAB
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 3150 1 MARP
CPND
NAME CP REHAB
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCR 2150 1 MARP
CPND
NAME CP REHAB
XPLN 27
DISPLAY_FMT FIRST,LAST
03 ADL 16 4863
04 SCN 4051 0 MARP
CPND
NAME CARDIAC REHAB
XPLN 27
DISPLAY_FMT FIRST,LAST
05 ADL 16 6493
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 4127
17 TRN
18 AO6
19 CFW 4 4039
20 RGA
21 PRK
22 RNP
23 SSU 0000
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 10 JAN 2011

 

[Triton101]

probably because it's not the prime number on the set (key 0)

Try MARPing it to a Dummy set on Key 0 to see if that works.

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[PERRYPJ]

If you don't want to waste any TN's you can use 36 0 8 31 and MARP it there.

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[xizziz]

It was actually a fault in the voicemenu, I accidentally selected the incorrect message which was not recorded, thanks so much for the help