Voice Mail System power supply failure 1

[southbelair]

Hi, we just lost the power supply to our Startalk voice mail system and as a result no voice mail, no auto attendant, etc. Do you know if there is a way that we can forward all incoming calls to an extension or some way of allowing us to know if an outside call is incoming? We need a fix while we can get the system fixed.

Thanks.

 

[curlycord]

You need a tech to assign lines to the reception sets, or desired sets.


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curlycord

http://www.curlycord.com

 

[southbelair]

Thanks for the quick reply. When you say assign lines, do you mean phsyically re-assigning the lines on the patch panel or can that be programmed through the phone system, i.e. by using 'Feature * * 266344' or someother method?

Thanks again.

 

[curlycord]

Programming

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curlycord

http://www.curlycord.com

 

[southbelair]

Would you mind explaining how to program this? Can you point me to an article, location in a startalk manual....anything to help?

Thanks.

 

[curlycord]

No training here sorry.

Its in phone system programming under sets/line assignment






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curlycord

http://www.curlycord.com

 

[DigitelD]

Call your handy, dandy vendor. They are your friends.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[atcom]

If you're having trouble reaching your Vendor then find a new one! While they're on-site ask about a new system - yours is clearly "over the hill"...

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Telephone & computer wiring/Cat 5E/Cat 6/Fibre Optic cabling in Calgary, AB