Voice mail failure

[amm1967]

I have a Meridian 1 Opt 11 that the hard drive has failed. I t will start up and then makes a clicking noise. The green light come on and then goes off. How and where can I find a new hard drive and software to repair the system. Thanks

 

[RS528]

Completly deassemble the Meridian Mail also the harddrive. Beat the harddrive with a screwdriver. Assemble and bootup Meridian Mail. 50% change the mail is working again.

 

[johnpoole]

do you haev the original install disk and keycodes? if not only nortel can issue those, and they are pricey. any vendor will have access to repair parts and i have found them listed on ebay. the drive is a scsi dirve. i recently had one die, i pulled it apart and put the disk stack in a new drive. worked long enough to get a backup and save my customer data to tape. it may have worked for years but i had a new one on hand. 90 percent of the time it's not the disk or data, it's the mech. side of a hd that dies. the problem with mine was two fold. my os was corrupt, non bootable. since a full backup formats a new drive and installs the (now nonbootable) os, my backup was useless. so i used the disk from the drive to get a partial backup, which saved my cust data. the above post sounds far fetched but, sometimes the disk just sticks, and that would fix it. i would pull the cover and either replace the mech side or at least check to see is the disk are free spinning. a clicking noise sounds like a bearing... any install tape, from any site, the same rls will work. the key codes are unique to your site.

john poole
bellsouth business
columbia,sc

 

[acewarlock]

If you can do as RS258 said to do and it starts running again I would do A Ghost image of that drive and buy a new hard drive and then Ghost the inage to the new one.