I am not bad at VM Pro but no expert.
We have a customer that has 30 DDIs that all go to extensions or groups that match the final 3 numbers of the DDIs.
They want a message to be played on all lines before the call goes to the extension/group saying calls may be recorded for training purposes.
I know I can do a module per DDI with the same recording, but I was hoping to make it more streamlined by having a single module that plays the message and then strips off the last 3 digits of the DDI and transfers to it, but cannot for the life of me work out how.
Any help will get pink
| ACSS SME |
We have a customer that has 30 DDIs that all go to extensions or groups that match the final 3 numbers of the DDIs.
They want a message to be played on all lines before the call goes to the extension/group saying calls may be recorded for training purposes.
I know I can do a module per DDI with the same recording, but I was hoping to make it more streamlined by having a single module that plays the message and then strips off the last 3 digits of the DDI and transfers to it, but cannot for the life of me work out how.
Any help will get pink
| ACSS SME |