VM Pro - Dial ANY number

[pipind]

I have VM Pro (4.2.34) running against IPO 406v2 with R5 firmware (5.0.15).

I have configured call flows, but I am missing one thing still. I raised a question before on this (the last part):

http://www.tek-tips.com/viewthread.cfm?qid=1563715&page=8

On my setup, one can dial 83N or 85N to access different IP trunks. When this call reaches the switches on those trunks, the N is dialed. So I'm looking for a way to make it work with VM Pro.
Is it possible? How do I go about it?

Thanks in adv.

 

[amriddle01]

I think he meant that his GSM gateway was on on IP trunk as well as the systems.....I may have misunderstood though

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[pipind]

All IPOs and GSM gateways are on IP trunks. I use VoiceBlue Enterprise and OfficeRoute from 2n.cz for my GSM gateways. They are all IP based.

There are two suggestions which I did not quite understand - by hairlessupportmonkey and TaureanDragon. It's what I was trying out through the variable routing action. I'm still very novice on these things. I hope you have realized that by now For me, it is learning on the job, which is pretty hard!
@ammridle01 - so my call flow is okay bar for the Variable Routing action? Does it conform to the suggestions given by TaureanDragon+hairlessupportmonkey?

 

[tlpeter]

Ok, not being able to transfer from one iptrunk to the other usually means bad routing.
Try to see if this can be the problem.



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

It should be working really, are you finishing dialling with a # or waiting for the 5 secs to expire? I would get rid of that variable routing action as it's not doing anything except cluttering up the call flow and introducing a posible point of failure. Give an example of a number they are dialling and failing, is the system expecting a prefix (9) that isn't being dialled or stripped by one of your line/other shortcodes?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[pipind]

I finish dialing by waiting for the 5secs to expire. I wouldn't like to end it with a # anyway. That complicates life for the people who needThe numbers that are being dialed are just short codes but I have narrowed that down to just short codes that end up on mobile networks. For the arbitrary number (8N) I have also realized that it is a User short code, not common one, so I need to wrap some security around it before making it common.
I am doing some debug at the moment... will revert with findings!

 

[TomMills]

It should be working really"

so should you... day off? big brother is out there.......

http://www.twitter.com/tem1985

 

[amriddle01]

Calls from the call flow will follow system shortcodes not user shortcodes

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[tlpeter]

Or trunk shortcodes (always first)



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

No they wont tlpeter, calls FROM the callflow are not incoming calls they are outgoing and therefor need to match a system shortcode first to tell them what action to take and if relevant which trunk/line to dial out on etc. Line shortcodes are for Incoming calls on that trunk not outgoing

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[tlpeter]

I am right

Incoming Call Routing: IP Lines
The following options are used to route incoming calls received on this type
of trunk.
1.SCN User Extension
If the line is configured for Small Community Networking, the IP Office
checks the incoming digits for a match to a user extension.
2.Line Short Code
The IP Office checks for a short code match based on the incoming
number.
3.System Short Code
The IP Office checks for a short code match based on the incoming
number.
4.Voicemail Match
The IP Office checks for a call flow start point name matching the
incoming number.

Straight from the ipoffice 4.2 manager doc



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

That's a nice cut and paste But this a a call already in the VM system making an entry in a call flow that then is getting routed back out, how when you dial from a VM menu is your call routed = system shortcodes not line shortcodes, the call follows line shortcodes before it gets to the callflow and after it is routed out of the first system using system shortcodes if it goes into another system then that would follow that systems line shortcodes

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[tlpeter]

You now start talking about VM
I need some time off i guess



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[hairlessupportmonkey]

Im not sure what the issue is, I gave a perfectly good example that worked and I tested works.

 

[amriddle01]

You are just getting confused..it's all the nagging from the new Mrs tlpeter

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[hairlessupportmonkey]

look at screen shot here.

its not pretty - but its quick and works.

 

[tlpeter]

You are just getting confused..it's all the nagging from the new Mrs tlpeter

Just tired, very tired.
Did not sleep well and then still perform like this



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[pipind]

@hairlessupportmonkey - I thought that is what you meant, but I shuddered at the idea of having to either guess all the possible lengths of the numbers to dial or wait until one fails, then I ask the user what the number is, then flip to my VM Pro to add a new ???..? that would match the new length.

 

[hairlessupportmonkey]

how many combinations are there?

I wouldnt have said much.

e.g - UK

Local number - 6 digits
National - 11
International - 13-15

So its not many.

Im sure there is a slightly nicer way, but right here right now thats what i came up with.

its really a set and forget senario - until your VM Pro server goes bang.

 

[pipind]

How do I cater for "all" International?
For me:
inter-switch - 4 digits
UK - 83-area code-number
International - Everything outside the UK (BTW, the switch that calls UK and Int'l is located at TCRB in London) to be dialed as 8300-CC-Number. Now, factoring that arbitrary length of 00-CC-Number is the challenge, or isn't it so in the Variable Routing?