vista problem deleting file

[ordisecours]

A friend of mine bought a PC with vista basic (Poor Guy); so problem begin,that we solve consulting forums and tech sites.

But this one seem to be unsolved by many...

Here it is... when we try to delete a file in a folder; a warning box open and ask us to wait "... calculating time ..." ; same thing as we are downloading it !!!

But nothing move ; hard disk spin , but nothing more... 15 - 20 minutes passed and nothong move further... some file is deleting OK ,

Thanks to help us.


..._ - _ - every trouble shooting begin with power ON !! we always forgot one day. HAVE A NICE DAY.

 

[ordisecours]

Just a thing that I found file seems to be video file, and when we try to play it it freeze nero viewer, we have to "kill" the process to get out... think it might help.

We check for virus in file but kaspersky found nothing.



..._ - _ - every trouble shooting begin with power ON !! we always forgot one day. HAVE A NICE DAY.

 

[linney]

Can you delete your file from Safe Mode?

What is the name and Path location of this undeletable file?

These are XP related, I'm not sure any of the fixes apply to Vista, but they may be worth a look?

822430 - Windows Stops Responding When You Click a Large AVI File in Windows Explorer

http://support.microsoft.com/default.aspx?scid=kb;en-us;822430&FR=1&PA=1&SD=HSCH

There is a bug in XP in handling AVI files, where the file is corrupt or broken, causing explorer to read the whole file looking for index or property details.

It has been suggested to correct this misbehavior in Windows XP, remove the following registry key.

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{87D62D94-71B3-4b9a-9489-5FE6850DC73E}\InProcServer32

This will prevent Explorer from loading shmedia.dll in response to file property queries on these files.



Also try these.

A suggested workaround: Go to Start/Run/Regedit and navigate to
the key below and delete the default data (right pane).

For AVI's

HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\
shellex\PropertyHandler

For MP3's

HKEY_CLASSES_ROOT\SystemFileAssociations\.mp3\shellex\PropertyHandler

Note: Make a backup of each key before editing.


Have a look around these links.

http://www.winxptutor.com/sp2/divxcrash.htm

Select a file - windows stops.
Thread779-422825


Like I said, the above relate to XP problems, so be careful, but it does sound a bit like a corrupted AVI file.

http://www.snapfiles.com/get/divfix.html

You could look at running ChkDsk, right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.

Using Disk Cleanup to remove any Temp files might help too.

 

[ordisecours]

Thanks Linney,

If my memory is good , it is a .mov files , so your tips might worth a try, I will do a restore point before...

I will be back on site next week I let you know if it's worked,

thanks, have a nice week end...for me I'm going on vacation in north ontario, .BYE.

..._ - _ - every trouble shooting begin with power ON !! we always forgot one day. HAVE A NICE DAY.