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Virus? 1
- Thread starter johnnyb63
- Start date
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- Thread starter
- #3
Thanks Micker377.
I ran all the files in the forum you pointed me to. Nothing improved (the system hangs toward the end of a boot).
The last thing I have done is try to restore my grandson's PC (HP Pavillion 7965) using the built in restore routine. The "lite" restore is a partial (not the Advanced restore) and it stopped with an error window that said:
"The application or DLL C:\windows\system32\comdlg32.dll is not a valid Windows image. Please check this against your installation disketts." The PC was purchased from Best Buy and came without any storage media.
One of the remaining options is to use the advanced restore (built in HD format of partition #2 and rebuild using the ((hopefully good)) HP Window XP load kept on partition #1).
My question to you experts is: "Is there any cure short of a complete system reload?"
I ran all the files in the forum you pointed me to. Nothing improved (the system hangs toward the end of a boot).
The last thing I have done is try to restore my grandson's PC (HP Pavillion 7965) using the built in restore routine. The "lite" restore is a partial (not the Advanced restore) and it stopped with an error window that said:
"The application or DLL C:\windows\system32\comdlg32.dll is not a valid Windows image. Please check this against your installation disketts." The PC was purchased from Best Buy and came without any storage media.
One of the remaining options is to use the advanced restore (built in HD format of partition #2 and rebuild using the ((hopefully good)) HP Window XP load kept on partition #1).
My question to you experts is: "Is there any cure short of a complete system reload?"
Which version of Windows are you running?
You've run at least one of the online virus scanners mentioned in the thread micker pointed to?
Do you have a boot disk for your version of Windows? Does a friend? If you bought it from Best Buy, you should have a cd with it.
You've run at least one of the online virus scanners mentioned in the thread micker pointed to?
Do you have a boot disk for your version of Windows? Does a friend? If you bought it from Best Buy, you should have a cd with it.
- Thread starter
- #5
Thanks Xemus,
The Windows version is XP home edition. No software CDs or Disks came with the PC. After veiwing the HP site for this PC it says the "restore" software is on the 1st partition, and the user partition is the 2nd partition. The advanced restore formats the second partition and reloads Windows XP home from the software held on the 1st partition.
I'm trying to discover if their's another way out other than to do the format and reload. He looses all he's put on his PC if that's done.
The Windows version is XP home edition. No software CDs or Disks came with the PC. After veiwing the HP site for this PC it says the "restore" software is on the 1st partition, and the user partition is the 2nd partition. The advanced restore formats the second partition and reloads Windows XP home from the software held on the 1st partition.
I'm trying to discover if their's another way out other than to do the format and reload. He looses all he's put on his PC if that's done.
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