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VIP's secretary can't see who's calling on SCR keys prgmd? 1

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thephonefox

thephonefox

Technical User
Joined
Jun 9, 2010
Messages
54
Location
US
Please help!! I am getting really frustrated as I cannot tell why the secretary cannot see who (CPND or the CLID) is calling on any of the SCR keys for the 2 VIPs that she takes care of (SCRs on keys 03-06). She DOES see CPND or CLID on her own 00 key DID. It has to be her programming or telset, right?

I have combed through all 3 CLSs and everything that looks like it could be it wasn't. The only thing I see that is different about their setup compared to another working setup is something that shows up on the TN to Excel macro listing called "disp". "disp" isn't in the I/O guide, it is not in a regular TN prt and I can't find anything online about it. Can someone take a look? I know I am missing something and it is driving me crazy!! Is it something they set from the phoneset??

Any help would be greatly appreciated!!

12.15 and 7.15 are both VIP 3903s
15.10 is the 3904 who should be able to see what is ringing through....


TN 012 0 00 15
TYPE 3903
CDEN 8D
CUST 0
FDN 6677
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN

CPND_LANG ENG
RCO 0
HUNT 6677
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 6776 0 MARP
CPND
NAME VIP #1 DID
XPLN 11
DISPLAY_FMT FIRST,LAST
01 SCR 7776 0 MARP
CPND
NAME VIP #1 Rollover DN
XPLN 11
DISPLAY_FMT FIRST,LAST
02 DIG 1 80 V
03 MCR 6685 0
CPND
NAME Bad Weather Forward
XPLN 19
DISPLAY_FMT FIRST,LAST
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 6677
17 TRN
18 AO6
19 CFW 16 00
20
21 PRK
22 RNP
23 SCC 0780
24
25
26
27 CLT
28 RLT
29
30
31
DATE 10 JUN 2010


NACT
REQ:
REQ PRT
TYPE:
TYPE TNB
TN 7 15
DATE
PAGE
DES

DES 24
TN 007 0 00 15
TYPE 3903
CDEN 8D
CUST 0
FDN 6677
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN

CPND_LANG ENG
RCO 0
HUNT 6677
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 6732 0 MARP
CPND
NAME VIP #2 DID
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 7732 0 MARP
CPND
NAME VIP #2 Rollover DN
XPLN 13
DISPLAY_FMT FIRST,LAST
02 DIG 1 32 V
03 SSU 0000
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 6677
17 TRN
18 AO6
19 CFW 16 0775
20
21 PRK
22 RNP
23 SCC 0732
24
25
26
27 CLT
28 RLT
29
30
31
DATE 10 JUN 2010


NACT
REQ:
REQ PRT
TYPE:
TYPE TNB
TN 15 10
DATE
PAGE
DES

DES 5
TN 015 0 00 10
TYPE 3904
CDEN 8D
CUST 0
FDN 6677
TGAR 12
LDN NO
NCOS 6
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN

CPND_LANG ENG
RCO 0
HUNT 6677
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 6786 0 MARP
CPND
NAME Secretary DID
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 7786 0 MARP
CPND
NAME Secretary Rollover DN
XPLN 13
DISPLAY_FMT FIRST,LAST
02
03 SCR 6732 0
CPND
NAME VIP #2 DID
XPLN 13
DISPLAY_FMT FIRST,LAST
04 SCR 7732 0
CPND
NAME VIP #2 Rollover DN
XPLN 13
DISPLAY_FMT FIRST,LAST
05 SCR 6776 0
CPND
NAME VIP #1 DID
XPLN 11
DISPLAY_FMT FIRST,LAST
06 SCR 7776 0
CPND
NAME VIP #1 Rollover DN
XPLN 11
DISPLAY_FMT FIRST,LAST
07
08
09
10
11
12
13
14
15
16 MWK 6677
17 TRN
18 AO6
19 CFW 4
20 RGA
21 PRK
22 RNP
23 SCU 0762
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 10 JUN 2010





 
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You may like to change secretary's CLS ADD to TDD.
 
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It worked!! Thank you sooo much!!

I knew it was in the CLS and I knew it was on her phone...I was just stumped. Thank you!


The Phone Fox

 
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