Viewing Users Mailboxes 3

[Troughty]

I am the Administrator of a small network and occassionally need to view users calendars and mailboxes. How can I set the permissions in Exchange to allow me to see these without having to go log into each users mailbox and allow access?

 

[Grenage]

While I don't know if it's good practice (probably not) or what anyone else does, but I have set myself up on exchange as a Service Account Admin. This allows me to go to a mailbox from outlook using /file/open/other users folder.

 

[Troughty]

I am already Permissions Admin on all the relevant parts of Exchange. I am new to the organisation and Exchange was in place before I arrived.

 

[Grenage]

Indeed, but make sure your a Service Account Admin in Exchange. I believe they get default access to each mailbox.

 

[Troughty]

OK, have tried this but unfortunately no joy. Any more ideas gratefully received

 

[zaresa]

Troughty...this is what I do in my company and usually works for me (Microsoft acknowledges a bug which SP 4 is supposed to resolve...it doesn't).

1. Open Exchange Administrator and select Properties from the File menu for the mailbox you want access to. Select the Permissions tab from the Property dialog box and add your user ID as a "User" in the account box. If the Permissions tab is not available go into Tools-Options-Permissions and select "Show Permissions Page for All Objects".
2. In Outlook select Tools-Services and the Properties for MS Exchange Server. Go to "Open These Additional Mailboxes" and Add the user's mailbox. The mailbox should be visible in the Outlook Folder list.

If you see the mailbox but cannot expand it this is the aforementioned bug.

Good luck.

 

[wibbe]

Hi,

Yes, zaresa is right, but if you have many mailboxes this is not best practis, and it does not solve new mailboxes.

On the Site level "green globe icon" select permissions.
Add youre account and grant it permissions.
Note:
"Permissions admin" can not read mailboxes.
"User" can read mailboxes.
"service account" can do everything, good and bad.

Good Luck.
Wibbe

 

[Troughty]

I reckon the permissions must be screwed. Neither of the last two posts worked and I was confident they would. Thanks anyway chaps

 

[Grenage]

Indeed they must, if you are a service account admin I can think of no reason at all you couldn't go into an inbox the way I described in my first post.

 

[Troughty]

MAny thanks chaps. All sorted!!!!!!!