Verify Database error loop refreshing 8.5 rep in 10

[BHaines]

We just installed Crystal Reports v 10. Upon opening a report created in 8.5 and trying to preview it, I get sent into a string of verify database messages like the following:

Upon clicking through I eventually get to an updated message:

Clicking through this starts the messages all over again in an endless loop, leaving me unable to do anything but shut down CR 10 through task manager.

I've tried installling all the current service packs, hotfixes, and critical updates for CR10, but nothing seems to help. I've tried doing a "Save as" in CR10 before refreshing. Nothing seems to work and the Business Objects forum and CR 10 user guide offered nothing that resolved this either. Anyone run into this and know of a solution, or if there just plain isn't one?

 

[kskid]

Sounds like your database has changed. That's the message you get when you click Database->Verify Database. Since you aborted the running you might try verifying and saving before doing a preview.

Cheers,
-LW

 

[BHaines]

It hasn't changed. I can open the report in 8.5 and it's fine. I also tried to verify and save, it chokes on the verify just like it does in preview.

 

[synapsevampire]

Use the Report->Set Datasource location and repoint the report to it's datasource.

It probably has something to do with the type of connectivty not being recognized.

-k

 

[BHaines]

It was resolved with a tech support email to business objects. I had to make a duplicate datasource and repoint all the db and table connections to that. It was a lengthy process, but it worked.