Vector Programming - Wait 0 Seconds

[mclellan]

We have been pondering this question for over a year now which nobody seems to be able to answer.

All of our 'vintage' PBX programmers swear that you need a wait 0 seconds step in front of every vector as a bit of a delay for call processing.

Does everyone else here add this to their vectors as well?
We are running ver 8, 9.5 and 10 switches


01 wait-time 0 secs hearing silence
02 goto vector 90 if staffed-agents in skill 90 > 0
03 goto vector 101 if staffed-agents in skill 1 < 1


Thanks
Barry

 

[jaymzter]

I believe it's for call classification. What's vintage pbx?

 

[Phoneman2]

I would like to think myself of the shool where you push the button and see what happens. On a test vector remove the wait o and let us know how it goes. All of my vectors have the wait 2 hearing ringback. Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[mclellan]

We actually have this command scattered around in different production vectors. From what I can tell it doesn't seem to do anything, but Avaya won't give us a definitive answer.

I think I should have rephrased my 'vintage' line!

Barry

 

[phonepd]

I agree with jaymzter. This gives the switch time to setup for digit collection.

 

[BIS]

We use it as well - sort of like a wake up call to tell the box to initialize the processor. I have seen instances where a vector would not work correctly without this step, mostly with collecting digits and converse-on commands. I have no idea why though...

 

[nknook]

phonepd, jaymzter and BIS are all correct, it gives the switch time to allocate resources, collect digits or whatever. It is not always neccessary, but I've seen &quot;strange&quot; problems go away by putting it in.

It is &quot;good practices&quot; to use it, however, if you really, really, really need the extra line in your vector (and the first (second..) step isn't a collect-digits or CTI adjunct-route or anything else 'heavy'), you can try leaving it out and see what happens. Otherwise my advise is to leave it in.

Cheers,
Nico

 

[mclellan]

Thanks! It's nice to get a reason instead of just because!


Barry

 

[Ronster]

I understand that wait 0 seconds actually means wait AT LEAST 0 seconds. Subtle difference, but if the switch can't process the next line immediately it gives it something to do. i.e. ringback, silence, music.
Otherwise it might drop the call as it doesn't know what to do with it.

Cheers,

Ronnie

 

[schupp]

I was told that this was programed in the first step which tells the call that the vector is taking over. Mostly for reporting purposes.


Chupp