Variables off site

[lever]

Ok all,

can this be done? I have tried but just can't get my head around this one.

Site A has an oncall rota working with VAR's and this works great! I can dial in and change to any on call tech's mobile.
I would like to set up site B to route to site A using a VEC in site B with a route number xxxxx.

Here's the pinch,
When it hits the VEC in site A which route to the Tech mobile using a VAR B, how will it know the VAR will kick it to the right Tech's mobile?

01 wait-time 1 secs hearing ringback
02 goto step 6 if B = 1
03 goto step 8 if B = 2
04 goto step 10 if B = 3
05 stop
06 route-to number 90xxxxxx with cov n if unconditionally
07 stop
08 route-to number 90xxxxxxx with cov n if unconditionally
09 stop
10 route-to number 90xxxxxxx with cov n if unconditionally
11 stop

lever

 

[Stinney]

It sounds like you are manually setting the variable in the variables table. So, if the vector in Site B routes to Site A and hits the vector containing the vector variable it will go to the right number as it will use the vector variable defined in Site A's variable table.

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[lever]

Your right Stinney,

but it goes to the route-to (which is my mobile), then jumps to step 9 which is a stop with out ringing my number.


17:13:04 0 0 ENTERING TRACE cid 7395
17:13:04 7 1 vdn e8349 bsr appl 0 strategy 1st-found override n
17:13:04 7 1 wait-time
17:13:05 7 2 goto
17:13:05 7 2 variable B = [2] global
17:13:05 7 3 goto
17:13:05 7 3 variable B = [2] global
17:13:05 7 8 route-to
17:13:05 7 9 stop
17:13:05 7 9 LEAVING VECTOR PROCESSING cid 7395
17:13:05 7 9 TRACE COMPLETE cid 7395

 

[Stinney]

Is site B a completely different phone system?

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[lever]

Same system and load Stinney.

I really stumped on this. Even dial it internaly from site A where the VDN/VEC resides it does all the checks but doesn't stop to dial the mobile number.

I've treid outting in wait-times to slow it down but just goes through to the stop.

lever

 

[lever]

Got it!

Tested internal number and it worked....it was the COR denying it outbound.

Must enagage brain next time.

Cheers,
lever

 

[Stinney]

I'm surprised you didn't get an FRL denial event in your trace.

I was confused because I interpreted from your first post that it was working at Site A.

Glad you figured it out.


- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.