Using visual voice with some exts but not others?

[daweeezl]

I have an ip500v2 r6 and there is one user who does not wish to use visual voice (she is blind). Is there any way to turn this feature off this one extension or does everyone have to suffer? Thanks in advance!

 

[tlpeter]

What phone and what software version ?

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

A yard full of tards

 

[Bas1234]

Untick the option "Messages Button Goes to Visual Voice" in the System > Voicemail tab.

And add a "Visual Voice" button to all other users who have VM. The only thing is now that the "Message" button cannot be used anymore.

Other option is remove the Vxxx in the source number, or in VMPro right click on the user and disable VM.

The last option will be the best option because your on R6 other options can be used in older versions.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[daweeezl]

It's a 1416 and ip office software 6.0.8

 

[tlpeter]

I should have known 6.0.8
bas is right, that is the only way.

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

A yard full of tards

 

[TomMills]

you could just leave it all as it is and give her a button that dials *17. Assuming she still wants a mailbox.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[IPGuru]

or even a button that goes to the Voicemail collect feature

using the Dial feature in button programming for anything other than an external number is usually poor technique

 

[daweeezl]

I think giving her a different button for vm collect is the way to go. Thanks for your help!