I am attempting to create a report that shows the last time a customer has been visited - by age categories (in days) - using the following data.
Account Visit Dates Age of last visit Aged Category
Acct 1 20050106 260 days over 180 days
Acct 2 20050317 190 days over 180 days
Acct 2 20050901 22 days 0-60 days
Acct 3 20040824 395 days over 180 days
Acct 3 20050823 31 days 0-60 days
Acct 4 20050420 156 days 61-180 days
I need to use only the last visit, for each Acct, to understand the last time the acct was visited, then group the accounts within "Age categories".
Last visited "0-60 days ago"
Acct 2 - 22 days ago
Acct 3 - 31 days ago
Last visited "61-180 days ago"
Acct 4 - 156 days ago
Last visited "over 180 days ago"
Acct 1 - 260 days ago
I want to delete the visit 190 days ago for Acct 2, and the visit for 395 days ago for Acct 3.
I've created 2 groups: "Age Category", and "Acct ID", and calculated a maximum on the visit date for both groups. I've also used a selection formula to make the actual date = the maximum date on the group "Acct ID", so that only the latest record, within the Acct ID group, will get picked up.
The report works fine until I make the "Aged Category" group 1. Then only the latest date for ANY customer in that group is picked up.
Is there a way to to pick up only the latest visit by for each "Acct ID", but also group the report by "Aged Category" as group 1 (highest group).
PLEASE HELP
Account Visit Dates Age of last visit Aged Category
Acct 1 20050106 260 days over 180 days
Acct 2 20050317 190 days over 180 days
Acct 2 20050901 22 days 0-60 days
Acct 3 20040824 395 days over 180 days
Acct 3 20050823 31 days 0-60 days
Acct 4 20050420 156 days 61-180 days
I need to use only the last visit, for each Acct, to understand the last time the acct was visited, then group the accounts within "Age categories".
Last visited "0-60 days ago"
Acct 2 - 22 days ago
Acct 3 - 31 days ago
Last visited "61-180 days ago"
Acct 4 - 156 days ago
Last visited "over 180 days ago"
Acct 1 - 260 days ago
I want to delete the visit 190 days ago for Acct 2, and the visit for 395 days ago for Acct 3.
I've created 2 groups: "Age Category", and "Acct ID", and calculated a maximum on the visit date for both groups. I've also used a selection formula to make the actual date = the maximum date on the group "Acct ID", so that only the latest record, within the Acct ID group, will get picked up.
The report works fine until I make the "Aged Category" group 1. Then only the latest date for ANY customer in that group is picked up.
Is there a way to to pick up only the latest visit by for each "Acct ID", but also group the report by "Aged Category" as group 1 (highest group).
PLEASE HELP