I am having a similar issue. I setup new rights group button programmed the 1416 phones checked off members saved and right clicked to send and copy values but the button programming is not taking. I think I am following all the steps system is 5.2 with manger 9.32
I also had a hard time setting up the template in rights it seemed i had to save and redo multiple times to get a programm to "take"
Thanks I got it I did not see the drop down at the top of the page. I kept clicking the apply and copy on by right clicking on the name of the rights group on the left side.
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