User Processes fail to terminate

[razorking]

I have a problem with a Windows 2003 Term Server where often times running
processes associated with users fail to terminate when the user closes their
session. One particular user may be on the road, for example, and when he
tries to sign on and access his email through Outlook he cannot get anything.
I have determined that many times the Outlook process did not end from the
last time he was signed on. I have to go and manually end the processes
associated with his user profile and then go the users tab and log him from
there. Also often times iexplore processes will hang for certain users and I
cannot end those at all without rebooting the server.

I am hopefull someone may have some information on why these processes do
not terminate correctly and what I can do to ensure that when the remote
session is no longer connected the processes end.

Thanks

 

[krenkey]

Change the terminal services session so that when the user disconnects it actually logs off from the server instead of just disconecting. Or you can change it so that there is a time limit. Personally i use a time limit of 10 minutes before the system automatically logs you off. Remember there is a difference between logoff and disconnect.

 

[razorking]

OK, thanks for the reply, sounds logical enough.

I hate to show my ignorance but...how do I go about doing that? I am the system administrator for my company and I feel like I have to apoligize for asking such a basic question, it's just that I cover a lot of different areas here as a one man IT shop and I inherited this Terminal Server, never managed one before.

Thanks!

 

[krenkey]

Ok its really easy to do, Start - control panel- andministrative tools- terminal services configuration- then hit youre defualt server right click it on the right side and select properties from the properties box hit the sessions tab and then change as appropiriate hit ok then exit this is the easy way. If you are using group policy's you can do it via a group policy for independant users as well. Are you using Group policy at all for individual stations ? If yes then you have 2 choices to do it as a global policy as i outlined above or as an individual station via group policies.

Let me know how you made out.

Mike

 

[EduardoA]

Terminal Services Configuration. The following link will help you configure time-out, disconnecting, log off, etc.

http://technet2.microsoft.com/WindowsServer/en/Library/7c464857-fe19-4cdf-a39b-dac3ff9b6b7c1033.mspx