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User claims emails disappear after two days

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EST7745

EST7745

IS-IT--Management
May 6, 2003
306
US
I have a user who claims that he loses any email that is older than two days old. For example, if I send him an email today, by Friday it would have completely disappeared. He's using Outlook 97. Is this even possible?
 
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Check the Outlook client rules first. Second, check the archive configuration in Outlook. Exchange does not arbitrarily remove email messages from a mailbox!!

 
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