Useing Bell with Avaya IP Office 3

[James991985]

Iam using an Avaya IP office 500V2, with a combo card( 6 digital ports(1 - 6), 2 analog ports(7 - 8) , with a line card(9 - 12)Its set up in Basic Edition - Partner, keyed, with 5 digital phones. Right now i have a bell connected the 66block to line 1(before it the system), this works, but the issue iam having is that the bell will ring twice before the phone rings, I need the them to ring at the same time. Is there a setting I can change to accomplish this?
Things I've tried.
1) connected it to port 7 and set it to ring when line 1 rings. I know if i get a ETR card it will ring, but do not want to do that.
2) connected it to port 6 and set it to ring when line 1 rings.

 

[amriddle01]

Because the provider sends caller ID in-between the first ring cycles and the system waits for that so it can be passed to handsets or route calls based upon it, if you don't have caller ID then turn the setting off on the lines in system, if you do then you're stuck, but I wouldn't do it this way, I would use an analogue port for the bell not put it in line

 

[James991985]

I tried using the Analog port but the bell would not ring when calls came in, is there a setting that Iam missing to accomplise this?

 

[amriddle01]

If you weren't running Basic/Partner/Key system mode I could answer you, but you are so I can't unfortunately. I refuse to even look at a system running that mode so I have no idea how to do it

 

[smokinjoe2938]

do this as long as you are using a partner phone such as an 18d, the phone has an aux port which is analog so I believe you can hook up a bell to this port and when the phone rings the bell should ring as well.

 

[mforrence]

Be mindful that, if this is a mechanical bell, the IPO won't provide much ring, and you'll likely be disappointed. Electronic or separately powered mechanical bell will work fine on analog station port.

 

[James991985]

Still unable to connect bell to system and have the bell ring.
Tried useing an 18d, but the system did not power the unit , but did not work. The bell is powered by an outlet, but plugging into port 7 of the combo card will not ring the bell. Thanks for the suggestions, I do appricate the help.

 

[Westi]

you can use a relay that powers the Bell from a stronger source but that is a lot of fiddling. Better to replace it with an electronic ringer

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[TouchToneTommy]

Start by using your butt set to make sure that you can program the analog ports of the combo card to ring on incoming - seem to remember a restriction on that. They can ring when you call them on Intercom, but even though it looks like you've assigned the lines to the S/L port and have Immediate ring, it really doesn't work that way.

If you indeed get ring voltage out of the S/L port on an incoming call, then an AC operated relay, and an AC power supply for your loud bell should do the job.

ETR phones will only work from ETR cards, and only on Partner/Basic edition.

 

[DigitalG]

What is the destination of your incoming call route ?

 

[James991985]

Not sure if I understand the question, but I have 4 programmable buttons set to each line, Iam not using any hunt,calling, pickup groups, but I did try setting them, thinking it might be my issue, but it had no effect.