Hello,<br><br>I have a comment and several questions, comment first:<br><br>Have they explicitly stated that it's "no big deal". If you are a customer then you need to remind them of that! I know it's not easy to "push" on someone that you are going to need to count on in the future. It is a big deal, if you the customer, are not satisfied.<br><br>But first, lets try to independently resolve it. Have you uploaded it with CuteFTP of WS FTP? Either of those can be downloaded from download.com, along with a selection of other FTP program that are graphical and easy to use.<br><br>Also, are you uploading to a UNIX server? If so, check your file name. I prefer to work in only lower case file names with a _ (underscore) between each word (except the extension). For example, UNIX "sees" bOXPLAN.HTM differently than it does Boxplan.htm. Check your file name "src" code to make sure that it matches EXACTLY what you are seeing in your web directory on your server using either a FTP program of Telnet. <br><br>I hope this helps. Let us know how you come out.<br><br>Boxplan