Upgrading Crystal from Version 8 to XI 3

[kernal]

I have Crystal 8 but it looks like the newest version is XI. Does anyone know how painful it would be to upgrade from Crystal 8 to Crystal XI?

I run reports and get new report requests daily. I'm just kind of hesitate to upgrade since I'm concerned that my learning curve for a new version might stop the production of reports considerably. I have Crystal 8 on one machine and a trial version of Crystal XI on another machine and I don't see any problems or timely production delays but I thought to be on the safe side to post my message.

I use csv files and a mysql database through ODBC.

Thanks

 

[satinsilhouette]

For the most part Crystal is not much different in how the design grid, etc. are. It does have a different engine that runs the reports, a great improvement.

I don't know if you can do a direct upgrade from 8 to CR XI though since they are different engines.

I would check with your BO rep that you get your software from. He/she can give you the upgrade path.

There is ton more functionality though,its pretty nice.

Thanks so much!
satinsilhouette

 

[Ladyazh]

I saw 'Upgrade your older version of CR to XI' invitation on CR website so I assume it is doable.

 

[kernal]

I just noticed something strange. I'm working with a csv file and there are longdescr type fields. I opened an old report in Crystal XI and it doubles the first letter of every longdescr type field and cuts them off after 254 characters. Example:

Shows in Crystal 8 "A broad survey...and shows the rest of the description (it is over 254 characters)

Shows in Crystal XI: "AA broad survey...and truncates it to 254 characters" - the can grow is checked with 0 for no limit on how many lines

If I create a new report in XI with the same csv file then the longdescr type field is fine.

Any ideas

Thanks

P.S. Thanks for the quick response about upgrading.

 

[dgillz]

Try verifying the database under the database menu.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

"A fine is a tax for doing wrong. A tax is a fine for doing well.
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[Madawc]

We went from 8.5 to 10. Out of dozens of reports, one report failed, or rather it stopped letting us get away with a complex data link.

Madawc Williams (East Anglia, UK). Using Windows XP & Crystal 10

 

[kernal]

I verified the database and it still has problems with reports that were created in version 8 and then accessed in XI. The longdescr type fields are still having the first letter of the field doubled and truncated to 254 characters in XI.

It's just so strange.

 

[kernal]

I found the solution. I had to uncheck the "Select Distinct Records" option on the "Report Options" menu.

Once I unchecked it in XI then the correct complete longdescr fields worked.

Thanks