Upgrade went bad! 1

[arobart]

I just upgraded a Toshiba Laptop from XP Home to XP Pro ( I did an identical one a month ago with no problems)The laptops are only a couple months old but this one didn't go well. When it finished and re-booted it comes up with a blue window with a ton of writing which basically says" A problem has been detected and windows has been shut down to prevent damage to your computer. Then it says if its the first time the screens come up to reboot and see if windows comes up. (which it doesn't) or boot in safe mode and fix problem. At the bottom of screen it says: Stop 0x0000007e (0xc0000005, 0xbafc8ea6, 0xf7cc26f8, 0xfcc23f8) ialmnt5.sys address bafc8ea6 base at bafc2000, datestamp 3eea9b10
I went into safemode and disabled just about everything that starts up in msconfig but it hasn't made a difference except the blue screen takes a little longer to come up. (giving me false hope) But by the time I actually open the control panel, it pops up and its done! Does anyone know what I can do to correct this install??
Thanks in Advance!!
Annette

 

[bcastner]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;330182

 

[JGillespie]

could be wrong nut i think ialmnt5.sys refers to graphics system.

from safe mode can you rename this file .old for example and try and boot again.

Jamie Gillespie
j-gillespie@s-cheshire.ac.uk

 

[arobart]

You're right. I renamed to old and it booted just fine. I checked the other laptop and its file is the same version, don't know why this one had a problem. Should I try copying the known good one over to this laptop and see what happens? If it still won't boot, what happens if I just "don't" have this file and leave the one file marked as "old"?

 

[JGillespie]

least you know you can boot the machine now - so give it a try

happy to have helped

Jamie Gillespie
j-gillespie@s-cheshire.ac.uk

 

[arobart]

I copied the new file over and it didn't work either, so I guess I'll go without and see if I get any negative results. I have another laptop to upgrade yet, it should be interesting to see if I get good or bad results with that one. We got 9 identical laptops. Only 3 are being upgraded. (so far, anyway)So far I have 1 and 1!!
Thanks for your help!

 

[bcastner]

A Stop 0x0000007e is not a bad driver copy, there are important differences in the machines that you believe are identical.

Alternative explanation: they are all from the same manufacturing "batch", and are equally defective.

You can keep renaming DLLs and stopping Services or whatever, but these are not identical machines internally.

 

[arobart]

I went to Intel's site and found and downloaded an updated driver for the graphics controller and everything is working fine now.
Thanks!