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Upgrade to Office 2007 issue

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Seaspray0

Technical User
Jan 27, 2003
1,037
US
I've upgraded a user to office 2007 from office 2003. I had two issues, one of which I have resolved.

1. User not receiving new mail. Solution: send/receive>send receive settings>define send receive groups>adjust auto send receive to more realistic value like 4 min>edit the group in groupname (i.e. all accounts)>check to make sure exchange is included in the send/receive. First issue resolved.

2. User attemts to schedule a live meeting in the calendar (user had live meeting 2005 installed prior to upgrade). User receives "an error occurred while executing this command..." I have done a repair to the live meeting patch in add/remove programs which did not resolve this. Any ideas?

Start, Help. You'll be surprised what's there. A+/MCP/MCSE/MCDBA
 
Solution found: repair from the add/remove does not work. You must remove the add-in and reinstall it.


Start, Help. You'll be surprised what's there. A+/MCP/MCSE/MCDBA
 
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