upgrade 98 freezes on blue screen 1

[petersen]

Hi,

I am trying to fix a machine for a friend. They upgraded from win95 to win98 using an win98 upgrade. I am not sure if they had FAT16 or FAT32 on their machine before installing the upgrade. They have 64 RAM and it is a Petium III 450. I worked fine with windows95. Now it starts to load windows98 and it freezes just before it should load the start bar and all the icons. All they get is a blue screen with the hour glass which moves when I move the mouse. The same is true in safe mode other than "safe mode" is written in each corner. Any ideas would be appreciated. Thanks Petersen

 

[wolluf]

Do they need data on machine? If not, I'd try a clean install of win98 (ie, onto reformatted hard drive). If they do, can you do a parallel install of win98 (ie, into a folder other than Windows)?

PS. One thought - have you looked at autoexec.bat and config.sys just to see if anything is being loaded there that might cause the problem - just REM any suspicious lines out.

 

[Sly979]

If it has a network card (nic) pull it and see if it boots, or see if it starts in safe-mode. "More Than Merely Names"
YOU ARE NOT FORGOTTEN

 

[petersen]

Thankyou Wolluf it was the autoexec.bat causing my problems.

Petersen