Update the Global Address list

[199002003]

Is there a quick way to update the GAL immediately, I have just rename an account with the mailbox enabled user and I try to see the user whether is under the GAL or not, it still didn't show up in the list. I will need this user to be online ASAP, Your help is appreciated.

 

[WhoKilledKenny]

I know another stupid question: There is a mail profile set up on the desktop where you are using outlook? Start -> Settings -> Control Panel -> Mail.
What error do you receive when connecting via outlook?

 

[199002003]

Error" the action couldn't completed, the name couldn't be matched to a name in the address list"

account is already enable and self and external are all set to full mailbox permission.

Thanks,

 

[WhoKilledKenny]

I would try to re-created the mail profile on the workstation.

-if that didnt work-

I would disconnect the Mailbox from the user account using the Exchange task (delete mailbox) from ADUC. This does not actually delete the mailbox on the server, as there should be a retention policy. Run mail-box clean up, you should then see the red X on the mailbox. Right click on the mail-box and re-attach it to the user.

 

[199002003]

am I going to loose the email in my inbox?

Thanks,

 

[199002003]

point RUS to your first DC" am I going have any issues if I am going to point my DC to the old one? I am just afraid to make changes and have a big issues.

 

[WhoKilledKenny]

If you don't feel confident with the procedure test it out first, which is something I would do. Create a new user (test) with a new mailbox. Send some emails to the new user so that there is data. Test the pocedure on the new user to verify the outcome.

Regarding Pointing the RUS - The GAL is maintained in the Global Catalog - just make sure it is pointing to a GC.

 

[199002003]

after I created the user and send test email to it, I got the following error( I created on the exchanger server with ADUC):

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 8/31/2006 1:58 PM

The following recipient(s) could not be reached:

'test123456@gotest.com' on 8/31/2006 1:58 PM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<ex2003.go.local #5.1.1

 

[WhoKilledKenny]

Verify that the RUS is pointing to a DC that is online.

Check the Event logs on your DCs to verify if you are having AD Replication issues.

 

[199002003]

Thank you, I will check it now, and I have got the error when I created a new account:

Failed to read attribute msExchUserAccountControl from Active Directory for /O=test and Design/OU=test/cn=Recipients/cn=test12345.

 

[199002003]

I have just checked all the AD Relication service and force to replicated as well, I still got the same issues.

 

[WhoKilledKenny]

Here is a link to try:
Can you also supply the Event ID: from the error in the log

http://support.microsoft.com/kb/246127/EN-US/

 

[WhoKilledKenny]

Here is another link which may be the cause....

http://support.microsoft.com/default.aspx?scid=kb;en-us;254030

 

[199002003]

Event ID: 9562 and here is the exact error:
Failed to read attribute msExchUserAccountControl from Active Directory for /O=test123 Design/OU=test/cn=Recipients/cn=test12345.

For more information, click

http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

[WhoKilledKenny]

I have not had time to look up the error, but I will. Have you been able to read the info on the links I sent and has it shed any light on the issue?

 

[199002003]

I really appreciated your help; It was a hectic day for me, I haven't had the chance to read the information in detail; I will look into it and let you know if I get any progress.

Many thanks,
-Steve

 

[199002003]

Hi, I have verified both of the MS article and checked all the settings and they all seem right for me. My hair is turning greyer, also, I got the error in my system log:

Source: SMTPSVC; event ID: 2012
SMTP could not connect to the DNS server '10.5.1.8'. The protocol used was 'UDP'. It may be down or inaccessible.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

[199002003]

Updates: I finally got the RUS working, I can see all the new acounts got updated in my GAL. I appreciated all the helps from you guys.

 

[WhoKilledKenny]

What was the issue and what fixed it... Don't leave us hanging.

 

[199002003]

I rebuilt my RUS which I think it didn't fix the issue too, so I went ahead add a new RUS to point to DC1 and reboot my Exchanger server;after that, I launched outlook and I was able to see all of my new users and they all show up on the GAL. Dc1 was probably on the RUS list before, but because I shut it down to replace the hardware and all of the sudden my exchange server points the RUS to my Dc2 and Dc3 (could it be possible? I am not really sure. (Dc1 has all of the active directory information); I believed my domain controllers weren't sync with each others, that is probably why the new user won't replicate on the GAL. I thank you for your help and follow up. I might have some other questions later on.

Thank You,