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Unable to view web-sites, Could be IE?

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paychekk

Technical User
May 14, 2002
13
US
Just noticed that was not able to view webpages. I am competely able to ping addresses out side our network. Another interesting thing it when I try to do a trace-route and use the DNS name(ex. tracert it says, "Unable to resolve target system name..." When I enter the the IP address of the website I am able to complete my trace or ping. I figured that it may be a services that was accidentally disabled or had problems starting, so I check the Services and the Event Viewer/Applications. I found a 2 warnings in the Event Viewer/Applications and each had a source "Userenv".

The first warning's info is as follows:
Source: Userenv
Category: None
Event ID: 1517
Description: Windows saved user BRAIN\BrianP registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The regitry will be unlocked when it is no longer in use.
This is often caused by services running as a user account,try configuring the services to run in either the LocalService or NetworkService account.

The second warning is as follows.
Source: Userenv
Category: None
Event ID: 1524
Description: Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

I did look in the services to check and see if the important ones were running. (ex. DNS Client, Network Connection, etc.) All were running.

Any help will be appreciated.

Any help will be appreciated.
 
Well, I always seem to have problems with Internet Explorer with my home network. It, for some reason, doesn't think I am connected to the internet, and asks to connect using dial-up software. It got really annoying, so I decided to get AOL. Internet Explorer really sucks. Try clicking File, then if the "Work Offline" menu button is checked, un-check it. Always worked for me!
Regards,
FLASHfreak :)
 
Just tried it and no luck.
Starting to think it might not be an IE problem.
Thanks for the tip though Flashfreak.
 
You have an internet connection, but no DNS resolution. The question is why.

Reboot and do an ipconfig /all. The DNS entries should be pointing at your local LAN DNS server, or at the DNS servers of your ISP. They must not be empty.

2. Malware of various kinds can do this, but first rebuild your Winsock service. Download from a second machine, copy to floppy, and run on the problem machine the following utility:
3. Delete the file c:\windows\system32\drivers\etc\HOSTS
reboot and retest.

4. If you have an antivirus scanner installed, do a complete scan.

5. Go to a second machine and download:

csshredder
SpyBot 1.2


run them in the order given.


4.
 
Thank you bcastner. Turned out to be a damaged Winsock.
Happy Holidays!
 

I have a similar problem. I had problem free dial-up internet service. I installed the latest updates per Microsoft's update site, then rebooted.
THE PROBLEM: I can connect to my ISP, but have no DNS service. Browser finds by ip number but not domain name. I can ping by ip number but not name. nslookup is using a different dns server than specified in the dialer. It always times out. ipconfig/all doesn't give settings specified in the dialer. I went so far as to create a new dialer with DNS server ip numbers from ISP, but no joy.

I ran all the tests in HELP, got "cannot ping dns server, mail server, etc"

Please answer here, but please copy by email to dbteague@quixnet.net, as I can not get notification mail through my mail server.

BTW This is my first post here. I thought the problem was similar enough to ask on this thread. If this is inappropriate, please send email describing more appropriate behavior to dbteague@quixnet.net and I'll try to behave better next time. Thanks.

DavidBassPlayer
 
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