Unable to Receive Raw Data

[pb111]

We have a Definity system 75 Generic unit.
We use to monitor all the calls with a remote pc connected to the rear panel of the switch, in the communications port, using Hyperterminal software.

Recently I noticed nothing coming out of the port.

Is there a command I can use to test the port or to reactivate it?

Thanks in advance
Paul

 

[vaoldschl]

Do a 'st cdr'. That should tell you if your link is up.

 

[Definity]

pb111,
You need to first define the 'eia' port as the primary cdr output in the "ch sys cdr" parameter with baud rate '9600' alsoonce this is configured the 'st cdr' should show you the link state as 'up'. if not, run the 'test cdr pri' command & see which test is failing if it is test n. '215' check for the connection or the connecting cable.
That should be all you would require to capture the raw data of CDR.