Unable to open web intelligence document (error WIS 30951) 1

[sisbril]

Hi!

We are getting an error message when trying to open a web intelligence document. It shows in a pop up:

"the document cannot be retrieved from the file repository server. (WIS 30951) (Error: INF)"

thank you.

 

[briangriffin]

In the CMC look at the properties of the report and make a note of the file name and path.

On the server where your Filestore resides, try locating that physical file. It's probably missing, if so there's not much you can do except restore that file from a backup or rewrite the report.

If the file is there, and you can open and refresh it in Webi Rich Client, then you have a different problem.