Unable to open Mailbox

[piwadmin]

I have 2 users who mailbox hangs when they attempt to open Outlook. I have attempted to go in the Inbox in delete the message that it appears to hang on, but I have been unable to delete it. I have reviewed event viewer and I keep getting the following error: Event ID 145, source NAV for Microsoft Exchange. I went to eventID but there wasn't any information for this error. Can someone assit me? Thanks in advance for the help

 

[telexpress]

Try this:

http://www.eventid.net/display.asp?eventid=145&source=

 

[mortkc]

you may want to read Q245822 on Microsoft's support page. It is important to block the scanning of certain types of files if you are running a file system scanner and antivirus for Exchange.